Hotter Thor are excellent shoes.
However, Hotter took the order for these shoes and then cancelled it because they had no stock remaining at the reduced price.
This was very disappointing.
There was...
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Nicola
Hotter Shoes
1 year ago
Hi, thank you for taking the time to offer your feedback. We are really sorry to hear of your recent hotter experience. Due to this design being in popular demand and the camel colour being in the sale, we experienced high volumes of orders being placed which unfortunately generates over allocation of stock.
We apologise for any inconvenience or disappointment caused and look forward to regaining your faith in Hotter.
Kind regards,
Hotter customer services.
Awful. Product didn’t exist. Was just used to try and get you to buy a more expensive one. Waste of my time.
Nicola
Hotter Shoes
1 year ago
Hi, thank you for taking the time to offer your feedback. We are really sorry to hear of your recent hotter experience. Due to this design being in popular demand and the camel colour being in the sale, we experienced high volumes of orders being placed which unfortunately generates over allocation of stock.
We apologise for any inconvenience or disappointment caused and look forward to regaining your faith in Hotter.
Kind regards,
Hotter customer services.
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Ordered immediately I was sent the email offer. Payment taken, then days later I received a message saying they were no longer available.
Nicola
Hotter Shoes
1 year ago
Hi, thank you for taking the time to offer your feedback. We are really sorry to hear of your recent hotter experience. Due to this design being in popular demand and the camel colour being in the sale, we experienced high volumes of orders being placed which unfortunately generates over allocation of stock.
We apologise for any inconvenience or disappointment caused and look forward to regaining your faith in Hotter.
Kind regards,
Hotter customer services.
Ordered at a discount price only to be told they were no longer available.
Nicola
Hotter Shoes
1 year ago
Hi, thank you for taking the time to offer your feedback. We are really sorry to hear of your recent hotter experience. Due to this design being in popular demand and the camel colour being in the sale, we experienced high volumes of orders being placed which unfortunately generates over allocation of stock.
We apologise for any inconvenience or disappointment caused and look forward to regaining your faith in Hotter.
Kind regards,
Hotter customer services.
very comfortable, like gloves on your feet. After recent knee replacement operations I was having trouble regaining my old waling gait. recovered since wearing these shoes.
Nicola
Hotter Shoes
1 year ago
Hi, thank you for leaving your 5 star review. We are delighted to hear you are enjoying your new Thor GTX.
Your comments have been passed on to the design team.
Kind regards,
Hotter customer services.
These shoes look good, they are cleanable and most important they are waterproof - I never look at any shoes which are not waterproof - I once went on holiday and arrived in the rain, by the time we...
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Nicola
Hotter Shoes
1 year ago
Hi, thank you for leaving your 4 star review. We are delighted to hear you are enjoying your new Thor GTX.
Your comments have been passed on to the design team.
Kind regards,
Hotter customer services.
Thank you for leaving a review. Your feedback will be passed on to our Design Team. Should you need any assistance, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Hi David, thank you for your rating for the Thor II GTX shoes. This will be passed on to our Design Team. If you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Would love to be able to review these shoes but have not received any shoes, no notification from Hotter and no refund despite it being well over 6 weeks since I ordered them. No service at all,...
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Lilian
Hotter Shoes
1 year ago
We are sorry to hear you have not received your order or a refund. We have chased this up with our Finance Team. Please be assured your comments will be passed on to the relevant departments for future reference. If you have any further queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Advertised at a sale price and order accepted only to be advised weeks later that they were out of stock, yet surprise surprise they are available at full price. Will never shop with this shyster...
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Lilian
Hotter Shoes
1 year ago
Hi Richard, thank you for leaving a review for the Thor II GTX shoes. We are sorry to hear the item you had ordered was unavailable. When we have end of season reductions, only selected colours are included in the sale. We can see from our records, it was only the Thor II GTX in Camel LE option that was included in the reductions. The full priced colour options are from our new season colours. Please be assured your feedback will be passed on to the relevant departments.
Kind regards,
Hotter Customer Services.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
