Ordered a pair in light tan and when arrived were actually brown completely different to the colour on the website, very misleading. Had to pay postage and then return to the shop so out of pocket
Nicola
Hotter Shoes
1 year ago
Hi, thank you for taking the time to offer your feedback. Sorry to hear you are not satisfied with the colour of the Thor GTX.
Sorry to hear you have had to return your shoes back to us. If you need any further assistance in finding the perfect style and colour then please get in touch.
Kind regards,
Hotter customer services
Great pair of walking shoes, could do with better grip on the sole.
Lilian
Hotter Shoes
1 year ago
Thank you for leaving a review. We will ensure your comments are passed on to the Design Team. Should you need any assistance, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Hi, thank you for leaving your 5 star review. We are delighted to hear you are enjoying your new Thor GTX shoes.
Your comments have been passed on to the design team.
Kind regards,
Hotter customer services.
Hi, thank you for leaving your 4 star review. We are delighted to hear you are pleased with your recent purchase of Hotter shoes and the service provided.
Your comments have been passed on to the design team.
Kind regards,
Hotter customer services.
replacing the same shoe i've had for about 10years so thats got to be some sort of recommendation
Nicola
Hotter Shoes
1 year ago
Hi, thank you for leaving your 5 star review. We are delighted to hear you are pleased with your recent purchase of Hotter shoes and the service provided.
Your comments have been passed on to the design team.
Kind regards,
Hotter customer services.
My husband wears nothing else only these and as done for years. He finds them comfortable and hard warning.
Nicola
Hotter Shoes
1 year ago
Hi, thank you for leaving your 5 star review. We are delighted to hear your husband is enjoying his new Thor GTX.
Your comments have been passed on to the design team.
Kind regards,
Hotter customer services.
Hi, thank you for leaving your 4 star review. We are delighted to hear you are enjoying your new Thor GTX.
Your comments have been passed on to the design team.
Kind regards,
Hotter customer services.
Probably had around 5 pairs of these shoes. Best walking shoes ever.
Nicola
Hotter Shoes
1 year ago
Hi, thank you for leaving your 5 star review. We are delighted to hear you are enjoying your new Thor GTX.
Your comments have been passed on to the design team.
Kind regards,
Hotter customer services.
As a longstanding customer of Hotter, I ordered a pair of Thor II GTX® Shoes that were on offer in your recent sale on 17th Jan. The order was accepted and the cost taken from my credit card. Days...
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Lilian
Hotter Shoes
1 year ago
Hi Alfred, thank you for your review. Although, the Thor II GTX shoes were showing as available and your order was accepted. Unfortunately, our website is not a live website and owing the popularity of the item in our sale, there had been an overallocation of stock and we apologise that your order had been affected. Please be assured your feedback will be passed on to the relevant departments. If you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Thank you for leaving a rating for the Thor II shoes. This will be passed on to the relevant departments. If you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
