Good afternoon,
We are delighted to see your 5-star rating! Thank you for taking the time to share your positive experience – it means a lot to us.
Kind regards,
Hotter Customer Services.
The Thor GTX II shoes looked really good. Unfortunately, the pair that were delivered were damaged, the metal eyelets on the lace holes were loose and broken. Additionally, they were quite scuffed so...
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Nicola
Hotter Shoes
8 months ago
Thank you so much for your review. We are sorry to hear of the issue you have experienced with your Thor GTX. If a customer feels their purchase is faulty, we ask them to contact us immediately to enable us to resolve the issue quickly. Please be assured your comments will be shared with the appropriate team.
A member of the team will be in touch shorty to discuss this with you.
Kind regards,
Hotter Customer Services.
Thank you so much for your review of the Thor GTX. We are delighted to hear they are a good fit and comfortable. We will pass your feedback on to our Design Team.
Kind regards,
Hotter Customer Services.
Thank you for your 5-star review of one of our popular styles, the Thor GTX. We are delighted to hear they are comfortable and smart. We will pass your feedback on to our Design Team.
Kind regards,
Hotter Customer Services.
Thor GTX shoes are superb multi-purpose shoes: good for walking footwear and also smart enough to wear on more formal occasions.
Nicola
Hotter Shoes
8 months ago
Thank you so much for the wonderful 5-star review of the Thor GTX. We are thrilled to hear you are delighted with your new shoes. Your feedback will be passed on to our Design Team.
Kind regards,
Hotter Customer Services.
My 4th purchase of these shoes - always comfortable and hard wearing
Nicola
Hotter Shoes
8 months ago
Thank you for your 5-star review of one of our popular styles, the Thor GTX. We are delighted to hear they are comfortable and smart. We will pass your feedback on to our Design Team.
Kind regards,
Hotter Customer Services.
Thank you so much for the wonderful 5-star review of the Thor GTX. We are thrilled to hear you have found them comfortable and hope you continue to shop with us. Your feedback will be passed on to our Design Team.
Kind regards,
Hotter Customer Services.
Great shoes. Fit well. Have had multiple pairs, always a winner.
Lilian
Hotter Shoes
9 months ago
Hi Dominic, thank you so much for your review of the Thor II GTX shoes. We are delighted to hear you are loving the style so much so that you've purchased multiple pairs. Your comments will be shared with the Design Team.
Should you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Hi David, we are delighted to see your 5-star rating! This will be passed on to the appropriate departments.
Should you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
These Hotter walking shoes replace some well worn and loved predecessors and so far they are proving comfortable to wear, sturdy enough for ordinary country side walking, have withstood damp...
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Nicola
Hotter Shoes
9 months ago
Thank you so much for your review of the Thor GTX. We are delighted to hear you are loving the colour and they are comfortable. Your comments will be shared with our Design Team.
We look forward to seeing you shopping with us again soon.
Kind regards,
Hotter Customer Services.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
