lovely comfortable boots- great for dog walking, and waterproof
- advise please on best way to clean
I
Lilian
Hotter Shoes
1 year ago
Thank you for leaving a review for the Terrain GTX boots. We are pleased to hear you are happy with your new boots. A member of the team will contact you to advise how to clean your boots. Your feedback will be passed on to the relevant departments. If you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Comfortable, waterproof. Light weight. Stilll wearing in. Would buy again.
Nicola
Hotter Shoes
1 year ago
Hi, thank you for leaving your 5 star review. We are delighted to hear you are enjoying your new Terrain GTX boots.
Your comments have been passed on to the design team.
Kind regards,
Hotter customer services.
The shoes were supposed to be my regular size but they came up short and too narrow. My toes were squashed wearing these boots and I felt so uncomfortable. Unfortunately, without wearing the boots...
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Lilian
Hotter Shoes
1 year ago
Thank you for your review of the Terrain GTX boots. We are sorry to hear they were unsuitable. Our returns policy allows a customer to return an item within 30 days providing they have not been worn outside and show no sign of wear. Sadly, if they have been worn we are unable to accept them back. Please be assured your feedback will be passed on to the Design Team. If you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
A lovely sturdy water resistant boot, ideal for my dog walks. Having a zip makes getting out quickly so much easier. Would love a smooth leather version please.
Lilian
Hotter Shoes
1 year ago
Thank you for providing a review. We are pleased to hear you are loving your new Terrain GTX boots. Your feedback will be passed on to the relevant departments. Should you need any assistance, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Great boots! Like that they are easy to pull on. Not tight entry for feet. This is my second pair. Love them , older person normally do not like boots.
Nicola
Hotter Shoes
1 year ago
Hi, thank you for leaving your 5 star review. We are delighted to hear you are pleased with your recent purchase of Hotter shoes and the service provided.
Your comments have been passed on to the design team.
Kind regards,
Hotter customer services.
I though these were a little snug for EXF/W when I first put them on. Also I found the zips a struggle to pull up but I am hoping they will get easier in time. As for waterproof, so far, no water...
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Lilian
Hotter Shoes
1 year ago
Hi Jennie, thank you for your review of the Terrain GTX boots. Your feedback will be passed on to the relevant departments. If you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Fabulously comfortable boots, I really like them. Would have liked care instruction with them though. The Goretex site isn’t that helpful as it’s very general and mostly about trainers.
Lilian
Hotter Shoes
1 year ago
Thank you for your review and giving the Terrain GTX boots 5 stars. We are sorry to hear you have not received care instructions with your boots. WE recommend using our Eco Ultra Cleaner to gently clean the uppers of the boots and allow them to dry naturally. Once they have dried, you can use a protector spray periodically to protect the uppers. We will be sure to pass your feedback on to the relevant departments. If you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Worn them a few times and they're very comfortable. Would recommend and will be back to Hotter for shoes in the future. Thank you.
Lilian
Hotter Shoes
1 year ago
Thank you for your review. We are pleased to hear you are happy with your new GTX boots. Your comments will be passed on to the Design Team. If you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
I have had two similar pairs before, the first of which I have worn to destruction after 4 years. Very comfortable and waterproof.
Lilian
Hotter Shoes
1 year ago
Hi Christine, thank you for leaving a review and giving the Terrain GTX boots 5 stars. We are pleased to hear you love the style. Your comments will be passed on to the relevant departments. If you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
