I bought these boots for every day winter weather use instead of trainers which I tend to wear in summer. They are very comfortable and warm, I’ve tried them out recently in snow/wet weather...
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Sarah
Hotter Shoes
5 months ago
Good afternoon Carolyn,
Thank you for your review of one of our popular styles. We are delighted to hear you have found the Terrain GTX boots comfortable, and we will pass your feedback on to our Design Team.
Kind regards,
Jason.
Customer services.
Very comfortable and good fit. The top of the boot rubbed a bit at first but has now softened: I also have room to tuck in my trouser leg.
Nicola
Hotter Shoes
5 months ago
Thank you for your review of the Terrain boots. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Thank you for your review of one of our popular styles. We are delighted to hear you have found the Terrain GTX comfortable and we will pass your feedback on to our Design Team.
Kind regards,
Hotter Customer Services.
Comfortable smart-looking boots, the fact that they're waterproof is a huge bonus. The outside zips (on the more slouchy side) were a bit tricky initially, but I've got the hang of them now.
Lilian
Hotter Shoes
5 months ago
Hi Diana, thank you so much for your review of the Terrain GTX boots. We are delighted to hear they are smart looking and comfortable. We will pass your feedback on to our Design Team.
Should you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Terrible design. I ordered a pair for myself and a pair for my daughter, both were not the usual Hotter quality and did not even fasten properly. We were very disappointed as we have been avid Hotter...
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Lilian
Hotter Shoes
6 months ago
Hi Laurie, thank you for taking time to leave a review. We are sorry to hear of your disappointment with the Terrain GTX boots. Any feedback we receive is important and your comments have been passed on to the Design Team.
Should you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Very disappointed these were returned as faulty one of the zips didn’t reach the top of the boot due to stitching
Poor these should have been checked before dispatch
I wasted return postage
Nicola
Hotter Shoes
6 months ago
Thank you for your review. We are sorry to hear of your recent experience. If a customer receives an item and feels it is faulty, we ask the customer to contact us immediately, to enable us to resolve the issue promptly. Please be aware, if a customer makes any adjustments or alterations to an item, any warranty or guarantee is void.
A member of the team has arranged a refund for the returns postage to be refunded.
If we can be of any assistance, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Boots fit well and are very comfortable to walk in
Lilian
Hotter Shoes
6 months ago
Thank you so much for your review of the Terrain GTX boots. We are delighted to hear they fit well and are comfortable. We will pass your feedback on to our Design Team.
Should you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
We are delighted to see your 5-star rating for the Terrain GTX boots. This will be passed on to the appropriate departments.
Should you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Thank you for your review of the Terrain boots. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
I love the style but not the quality. Does anyone else think Hotter quality is not what it used to be? I have bought and loved shoes, boots and slippers for a number of years, but I notice things are...
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Nicola
Hotter Shoes
6 months ago
Hi, thank you for taking time to leave a review. We are sorry to hear of your disappointment with the Terrain GTX boots.. We are sorry for any inconvenience caused and would like to thank you for bringing this to our attention. Please be assured your feedback has been passed on to our Design Team.
Kind regards,
Hotter Customer Services.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
