We are sorry to hear of your disappointment with the Terrain GTX. We will be sure to pass your comments on to our Design Team. If you have any other queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer services.
I am on my second pair of these. the first pair lasted 3 years and just looked scruffy but didn't leak but I bought a new pair. they are very comfortable and so warm even in the snow. they also...
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Lilian
Hotter Shoes
2 months ago
Thank you so much for leaving a review for the Terrain GTX boots. We are delighted to hear you are loving the style and have purchased a second pair. Your comments will be shared with our Design Team.
Should you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Good fit, nice and comfortable and look good. Good service.
Nicola
Hotter Shoes
2 months ago
Thank you for your review of the Terrain GTX boots. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Love these boots so much that I have bought them in Black and Tan. Great soles keep me stable, they are waterproof but breathable and I wear them almost every day. Very comfortable indeed. I have...
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Nicola
Hotter Shoes
2 months ago
Thank you for your review of the Terrain boots. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Hotter shoes never fit me as I take an 8.5 wide fit, especially in a walking boot. I've tried ordering the 8s as sometimes I can wear a size 8 ... Hotter 8s are too small for me. Hotter size 9s are...
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Nicola
Hotter Shoes
2 months ago
Thank you so much for reaching out to us. We are sorry to hear the Terrain GTX boots were unsuitable. If you would like guidance on finding the best fit and style, just let us know. In the meantime, your comments will be shared with the relevant departments.
Kind regards,
Hotter Customer Services.
Excellent boots for wet muddy conditions. Wore mine for a 3 mile walk immediately-didnt need ti wear them in as they were instantly comfortable as were the last pair. Set up for life now along with 4...
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Nicola
Hotter Shoes
2 months ago
Thank you for your review of the Terrain GTX boots. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Boots are nice but was worried about the soles and wonder how they perform on ice. They look like plastic so I hope they work
Lilian
Hotter Shoes
3 months ago
Thank you for your review of the Terrain GTX boots. Your feedback will be passed on to the appropriated teams. Should you have queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
The only problem is that the zippers stick about half way up & it requires a lot of effort to free them.
Nicola
Hotter Shoes
4 months ago
Thank you for your review. We are sorry to hear of your recent experience. If a customer receives an item and feels it is faulty, we ask the customer to contact us immediately, to enable us to resolve the issue promptly. Please be aware, if a customer makes any adjustments or alterations to an item, any warranty or guarantee is void.
Kind regards,
Hotter Customer Services.
Thank you so much for your review of the Terrain GTX boots. We are delighted to hear they are a good fit and comfortable. We will pass your feedback on to our Design Team.
Kind regards,
Hotter Customer Services.
These have been comfortable to wear from the first time I put them on. They are lightweight and well made.
I wear them daily for dog walks and leisurewear.
I've worn them in rain and snow and my...
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Nicola
Hotter Shoes
4 months ago
Thank you for your review of the Terrain GTX boots. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
