Thank you for your review and giving the Terrain GTX boots 5 stars. We are sorry to hear you have not received care instructions with your boots. WE recommend using our Eco Ultra Cleaner to gently clean the uppers of the boots and allow them to dry naturally. Once they have dried, you can use a protector spray periodically to protect the uppers. We will be sure to pass your feedback on to the relevant departments. If you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.