I am a size 3 but these were easily a 4, as i have had trainers, boots for years i think the sizes are being changed by supplier of sole last, please rectify or I shall look elsewhere for my usual
Nicola
Hotter Shoes
4 months ago
Thank you so much for reaching out to us. We are sorry to hear the Rapid boots were unsuitable. Sorry to hear you have had an issue with the sizing. If you would like guidance on finding the best fit and style, just let us know. In the meantime, your comments will be shared with the relevant departments.
Kind regards,
Hotter Customer Services.
These ankle boots are exactly what I wanted. Lovely colour. Soft suede fabric but sturdy too. They look great on. I ordered the wide fit so I could put thicker socks on. The twin zips makes them...
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Nicola
Hotter Shoes
4 months ago
Thank you for your review of the Rapid boots. We are delighted to hear you have found the perfect style for all occasions and we will pass your feedback on to our Design Team.
We look forward to seeing you shopping with us again soon.
Kind regards,
Hotter Customer Services.
Thank you so much for your review of the Rapid III boots. We are delighted to hear they are a good fit and comfortable. We will pass your feedback on to our Design Team.
Kind regards,
Hotter Customer Services.
Needed boots for a winter holiday in America. I can always trust Hotter to deliver great quality products and have just what I need. These boots do not disappoint! Warm, comfortable, and just what...
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Nicola
Hotter Shoes
5 months ago
Thank you so much for your review of the Rapid boots. We are delighted to hear you have found the right style and fit - so much so that you've chosen it in multiple colours! Your kind words will be shared with the Design Team.
Kind regards,
Hotter Customer Services.
They were lovely looking!! But Not like they used to be! I used to get the boots regularly. I have spina bifida and weird feet. But now the extra wide don’t fit anymore. So disappointed
Lilian
Hotter Shoes
6 months ago
Hi Pauline, we are sorry to hear the Rapid III boots were not to your complete satisfaction. Your feedback will be passed onto the relevant departments. If you would like guidance on finding the best fit and style, just let us know.
Kind regards,
Hotter Customer Services.
Good morning Sandra,
We are delighted to see your 5-star rating! Thank you for taking the time to share your positive experience – it means a lot to us.
Kind regards,
Hotter Customer Services.
Lovely boots true to size. Very comfortable. Great winter boots fur lining makes a big difference. Good non slip soles.
Sarah
Hotter Shoes
6 months ago
Good afternoon,
We appreciate you taking the time to share your feedback. Your input is valuable, and we have passed your comments on to the appropriate departments.
Kind regards,
Jason.
Customer services.
The boots are lovely, well made but just not suitable for my feet.
Nicola
Hotter Shoes
6 months ago
Thank you for taking time to leave a review. We are sorry to hear the Rapid boots were unsuitable. We will be sure to pass your feedback on to our Design Team for their future consideration.
We look forward to seeing you shopping with us again soon.
Kind regards,
Hotter Customer Services.
Thank you Hotter! These are great ......excellent quality of leather and really good colour. The double zips mean it's very easy to step in and out with no struggle. Can see these working well with...
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Lilian
Hotter Shoes
6 months ago
Hi Gill, thank you so much for leaving a review for the Rapid II boots. We are delighted to hear you are loving the style and your comments will be shared with our Design Team.
Kind regards,
Hotter Customer Services.
These are warm, well fitting and look good. the zip means I do not need to lace and unlace every time (very high instep)
Only problem is a little roughness in an inner seam which rubs slightly, ...
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Lilian
Hotter Shoes
6 months ago
Thank you so much for your review of the Rapid III boots. We are delighted to hear you are happy with your new boots. Your feedback will be shared with our Design Team. Should you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
