The shoes purchased were as specified and were exactly what I wanted. However I was disappointed that your website shows the shoes being manufactured in the UK, when in fact they were manufactured in...
I ordered 2pair of Hugo shoes for my husband. I received an email stating that the black ones were out of stock until August. I opted to have the brown pair so that my husband could try for size....
You will not get better shoes They are great on your feet.
Nicola
Hotter Shoes
5 hours ago
Thank you for your review of the Hugo shoes. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Great shoe, perfect fit, looks good and as light as a feather.
Nicola
Hotter Shoes
14 days ago
Thank you for your review of the Hugo shoes. We are delighted to hear you have found the perfect style for all occasions and we will pass your feedback on to our Design Team.
We look forward to seeing you shopping with us again soon.
Kind regards,
Hotter Customer Services.
Ordered shoes for my husband arrived quickly,
they are excellent quality and really comfortable
he is very happy with the shoes
Nicola
Hotter Shoes
1 month ago
Thank you for your review of the Hugo shoes. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Fast delivery of hood quality items, but unfortunately they were unsuitable for me. Speedy processing of refund.
Nicola
Hotter Shoes
1 month ago
Thank you so much for your review. We are sorry to hear you were unable to find the right size and fit. Any feedback is valuable to us, and your comments have been passed on to our Design Team. If you would like guidance on finding the best fit and style, just let us know.
Kind regards,
Hotter Customer Services.
Look nice and fit well.
But are heavier than expected.
Nicola
Hotter Shoes
1 month ago
Thank you so much for your review of the Hugo shoes. We are delighted to hear they are a good fit and comfortable. We will pass your feedback on to our Design Team.
We look forward to seeing you shopping with us again soon.
Kind regards,
Hotter Customer Services.
Good quality uppers and a good wide fit. Needs more support for the instep and in the comfort of the sole. Probably need to be thicker , not good for walking any distance.
Lesley
Hotter Shoes
1 month ago
Hi, Thank you for taking time to leave a review. We are sorry to hear to the Hugo shoes were not to your complete satisfaction. We really appreciate the feedback and will pass your full comments to our Design team.
Kind regards,
Hotter Customer Services.
These shoes fit very well and are easily adjusted using the laces. They look smart and have proved very comfortable to wear - no trouble wearing them all day. 😊
Nicola
Hotter Shoes
2 months ago
Thank you for your review of the Hugo shoes. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
The size is bigger than what it says. Not good at all.
Nicola
Hotter Shoes
2 months ago
Thank you for taking time to leave a review. We are sorry to hear the Hugo shoes were unsuitable. We will be sure to pass your feedback on to our Design Team for their future consideration.
Kind regards,
Hotter Customer Services.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
