Thank you for your review of the Derrymore boots. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
We look forward to seeing you shopping with us again soon.
Kind regards,
Hotter Customer services.
Second pair of these boots, lovely leather, very comfortable. I got the second pair in the sale so very good value.
Nicola
Hotter Shoes
2 months ago
Thank you for your review of the Derrymore boots. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer services.
Disappointed that I wasn’t informed that my order could not be completed until I contacted Hotter a week after delivery expected but very pleased with response of sales person who gave me a choice of...
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Sarah
Hotter Shoes
2 months ago
Good Afternoon
Thank you for taking the time to share your feedback. I’m very sorry you weren’t informed sooner about the delay with your original order — we understand how disappointing it can be when expectations aren’t met, especially when you’re looking forward to receiving your items.
I’m glad to hear, though, that our sales team were able to assist promptly and offer you an alternative colour, and that you’re pleased with the product once it arrived. Your comments about your Derrymore boots are especially appreciated — it’s wonderful to know they’ve served you well for three years and continue to impress in both comfort and quality.
Thank you again for your patience and for recommending us. We truly value your support.
Kind Regards
Customer Services
Would like boot leg to be knee high. Ideally I would like a riding boot s
Nicola
Hotter Shoes
2 months ago
Thank you for leaving a rating for the Derrymore boots. This will be passed on to the relevant departments.
If we can be of any assistance, then please get in touch.
Kind regards,
Hotter Customer services.
Dear Cathie
Thank you for your 5 star review. We are thrilled to hear you are loving your new Derrymore II Boots.
Your comments will be shared with our Design Team.
Should you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services
Dear Callie
Thank you for your 5 star review. We are thrilled to hear you are loving your new Ballinderry & Derrymore II Boots. Your comments will be shared with our Design Team. Should you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services
Order no HO37357645
I loved the boots, I already have 4 pairs that needed upgrading. Unfortunately both pairs of boots were to tight so I returned them with the label you supplied on 3/2/26 , I have...
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Nicola
Hotter Shoes
2 months ago
We are sorry to hear of your disappointment with the Derrymore boots. We will be sure to pass your comments on to our Design Team. If you have any other queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Good quality and well worth the money. Would recommend them.
Nicola
Hotter Shoes
2 months ago
Thank you for your review of the Derrymore boots. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Excellent boots, well made, easy to take on and off. Lovely colour. Ordering on line very simple and arrived when stated in good condition.
Nicola
Hotter Shoes
2 months ago
Thank you for your review of the Derrymore boots. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Most uncomfortable and quality not to the standard that previous hotter footwear I have had
Nicola
Hotter Shoes
2 months ago
We are sorry to hear of your disappointment with the Derrymore boots. We will be sure to pass your comments on to our Design Team. If you have any other queries, please do not hesitate to contact us.
If we can be of any assistance, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
