Order accepted but did not arrive and when I phoned I was told item was not available. Very poor service.
Lesley
Hotter Shoes
5 hours ago
Hi Tineke, Thank you so much for leaving a review. We are sorry to hear we were unable to supply your chosen item on this occasion. Sadly, our website is not a live website and although the item was showing as available and your order was accepted, owing to the popularity of the style there had been an over allocation. We apologise this affected your order. Your feedback is important, and your comments have been passed on to the appropriate teams.
Kind Regards
Hotter Customer Services
Very comfortable and supportive
Suitable for casual and more formal wear
Neil
Hotter Shoes
1 day ago
Thank you so much for the wonderful 5-star review! We are thrilled you are pleased with your new Daphne shoes. We will pass your comments on to our Design Team.
Kind regards,
Hotter Customer Services
A versatile shoe fit for any occasion. Very comfortable and stylish.
Neil
Hotter Shoes
1 day ago
Thank you so much for the wonderful 5-star review! We are thrilled you are pleased with your new Daphne shoes. We will pass your comments on to our Design Team.
Kind regards,
Hotter Customer Services
The shoes seem OK so far. I needed them in a hurry but I had no idea that that they are not leather as such. They swede and I have no idea how to clean them. There is nothing on your website...
Read more
Nicola
Hotter Shoes
6 days ago
Thank you so much for your review of the Daphne shoes. We are delighted to hear they are a good fit and comfortable. We will pass your feedback on to our Design Team.
We offer a range of cleaning and protective products.
Should you need any assistance, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Unfortunately these shoes in size 3, standard fit, were far too wide and cumbersome on me. In fact, now that I look in the catalogue they appear too large on the model, too. They had to be returned...
Read more
Lilian
Hotter Shoes
18 days ago
We are sorry to hear the Daphne shoes were unsuitable. Your feedback will be shared with our Design Team. Should you have any queries, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Thank you for your review of the Daphne shoes. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Thank you for your review of the Daphne shoes. We are delighted to hear you have found the perfect style for all occasions and we will pass your feedback on to our Design Team.
Kind regards,
Hotter Customer Services.
Comfy and attractive shoes. Nice light weight.
Good fit, size 4.
Lesley
Hotter Shoes
24 days ago
Hi Jennifer, Thank you so much for the wonderful 5-star review! We are thrilled you are pleased with your new Daphne shoes! We will pass your comments on to our Design Team.
Kind regards,
Hotter Customer Services.
Thank you for your review of the Daphne shoes. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
After a problem with shoes not arriving it all worked out with the help of Hotter customer services. Shoes are so comfy. Getting over arm fracture so needed a strong pair of shoes. Hotter was the...
Read more
Nicola
Hotter Shoes
26 days ago
Thank you for leaving a rating for the Daphne shoes.. This will be passed on to the relevant departments.
If we can be of any assistance, please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
