Delivered as a mismatched pair
Returned
Yet to receive a refund
Nicola
Hotter Shoes
2 months ago
We are very sorry you have received substandard goods from us and for the inconvenience this has caused. Your order should have been thoroughly quality checked before leaving our warehouse and we would like to reassure you that your feedback will be passed to the relevant manager to ensure our service is improved going forward. A member of our team will look into this return and process a refund if it hasn't already been done. Sorry for this delay.
If we can be of any assistance, then please get in touch.
Kind regards,
Hotter Customer services.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
