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HOP Reviews

http://www.hop-property.co.uk

We offer Student & Professional Lets, Sales and Block Management all under one roof. Welcome to the Home of Property.

Service

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ratings over the past year

Displaying all 609 reviews

Trusted Customer

2 years ago

Friendly people very knowledgeable about the property

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Trusted Customer

2 years ago

Super unhelpful! Was incorrectly charged double rent and deposit for our new property. I rang two HOP agents and their accounts team who said it would correct itself. Quite a big stress as we were...

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Trusted Customer

2 years ago

Professional

Really professional company and nice agents.

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Trusted Customer

3 years ago

Unreliable scam agents. Not to be trusted.

They don't have enough integrity to be trusted. I couldn't get enough information about the house I wanted to buy, so I decided not to go ahead. I paid a refundable reservation fee. Which they have...

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Trusted Customer

3 years ago

Phone availability

Haven’t even been able to speak to a team member over several days of trying. Spent longer than an hour waiting in the queue and felt there was no point even waiting

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Trusted Customer

3 years ago

Good agent but poor on follow up

Viewing of property was great but after that no contact no return call to say someone else has been successful no return email

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Trusted Customer

3 years ago

Terrible experience

Terrible experience. Had a viewing on Saturday was told that we'll be contacted by phone on Monday for unanswered questions. No one called. I called Tuesday to get some answers about the property....

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PK

Patrick K

Leeds

3 years ago

What Patrick K said about HOP:

Great service so far!

Joseph had been great throughout the process. Communication has been regular and consistent, and he’s gone above and beyond to liaise with current tenant on matters.

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Trusted Customer

3 years ago

professional and extremely helpful

I would highly recommend "Hop" for renting property. Our experience was fabulous, with great service from start (viewing) to finish (application). Mr Tom was incredibly professional and provided...

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Trusted Customer

3 years ago

Jon was very helpful and prompt with his replies, and took time to listen

Very helpful and responsive.

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