How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Hoover Reviews

https://www.hoover.co.uk/

Rated

Good

Service

3.7

Product

3.7

3,996

1,064

853

474

1,630

8,017

ratings over the past year

Displaying all 9,307 reviews

Trusted Customer

9 months ago

Date of purchase: 16/08/2024

Needed an engineer to visit, only full day time slots. Could not resolve, so the problem goes on.

Product reviews

Georgiana Neilson-Toy

Frome

9 months ago

Date of purchase: 15/08/2024

What Georgiana Neilson-Toy said about Hoover:

Stylishly practical

Great service. Delivery was exceptional. Installed at no extra cost.

Product reviews

Trusted Customer

9 months ago

Date of purchase: 20/08/2024

Terrible

Service? I’m still waiting nearly a month after ordering for a fridge freezer. One was delivered and was sent straight back as was damaged.

matthew

Leicester

9 months ago

Date of purchase: 20/08/2024

What matthew said about Hoover:

Unexpected costs

The engineer was prompt and polite.

Product reviews

Trusted Customer

9 months ago

Date of purchase: 15/08/2024

Poor

George

9 months ago

Date of purchase: 20/08/2024

What George said about Hoover:

Tumbledryer

Wasn’t good

Product reviews

Lynne

Margate

9 months ago

Date of purchase: 15/08/2024

Product reviews

Stephen

Hartlepool

9 months ago

Date of purchase: 18/08/2024

Product reviews

Renato castro

London

9 months ago

Date of purchase: 19/08/2024

What Renato castro said about Hoover:

Poor quality

The engineer come and started investigating what is causing the problem I still waiting for some update.

Product reviews

Susan

Warwickshire

9 months ago

Date of purchase: 18/08/2024

What Susan said about Hoover:

Lovely machine

Lovely machine. Very quiet operation. Plenty of choice of washes and drying too.

Product reviews

Not received a review invite?

About Hoover

Read all

01685 725588

Pentrebach, Merthyr Tydfil, CF48 4TU, United Kingdom

Why trust Feefo reviews?

Learn more about Feefo

Hoover Reviews

HOCE4T618EWBKView product websiteWouldn't connect to the Internet. Temperature selection difficult and even on coolest setting not good for a nice cold beer!!!

HOUQS 58EBHKView product websiteLovely freezer, roomy drama and stylish. Easy handle for opening.

H3W69TME-80View product websiteHaving only had the machine for 18 months the bearings had failed. Upon calling to book an engineer we had to take out an additional policy to repair. Never had a machine bearings to fail so soon....Read all

HLE C10DRGR-80View product website

H3W410TAGGE/1-80View product websiteAbsolutely amazing machine.

H3WPS686TAMBR-80View product website

HOCT3L517FSKView product websiteThe fridge is beautiful but the quality is not so good. I'm having problems with excessive amount of ice in both freezer and fridge. It's a brand new fridge shouldn't be like that. I'm very...Read all

HD 4106AMC/1-80View product websiteLovely machine. Very quiet operation. Plenty of choice of washes and drying too.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?