How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Hoover Reviews

https://www.hoover.co.uk/

GOOD

Service

3.7

Product

3.8

3,503

744

650

385

1,388

6,670

ratings over the past year

Displaying all 14,198 reviews

Trusted Customer

Hoover Verified

1 year ago

Hover washing machine

I’ve used hover before and my washing machine lasted 8 years

Product reviews

Date of purchase: 06/09/2024

ROB

Hoover Verified

Glasgow

1 year ago

What ROB said about Hoover:

Hoover Customer Service

Responsive and friendly, however not willing to take a decisive decision on whether to replace a poor product or continue to repair perpetually.

Product reviews

Date of purchase: 06/09/2024

kate

Hoover Verified

Eastbourne

1 year ago

What kate said about Hoover:

Dont go, hoover

Going though to get an engineer is a pain. Waiting 2 weeks for an engineer even more so. The engineer telling you they cant fix it well. Then waiting on an email to say they cant get the part so it...

Product reviews

Date of purchase: 05/09/2024

Roy

Hoover Verified

Worcestershire

1 year ago

What Roy said about Hoover:

Hoover washing machine

Quick response to call outs

Product reviews

Date of purchase: 06/09/2024

Trusted Customer

Hoover Verified

1 year ago

Horrible price to performance

Like mentioned in message before, app extremely buggy and barely works. I'd expect this quality in a machine that costs like 120 pounds

Date of purchase: 06/09/2024

Trusted Customer

Hoover Verified

1 year ago

Excellent service

Fast efficient delivery, well informed regards delivery

Product reviews

Date of purchase: 04/09/2024

Trusted Customer

Hoover Verified

1 year ago

Lightweight easy use vacuum

Fantastic service. Replacement part was received within days at no charge

Product reviews

Date of purchase: 06/09/2024

Trusted Customer

Hoover Verified

1 year ago

Can't fault it!

Excellent. Free next day delivery

Product reviews

Date of purchase: 31/08/2024

SUSAN

Hoover Verified

Redcar

1 year ago

What SUSAN said about Hoover:

Can't fault domestic and general at all. 5*

Product reviews

Date of purchase: 05/09/2024

Trusted Customer

Hoover Verified

1 year ago

Very poor

Told my dryer was obsolete. I had to contact you to find out what was going on

Product reviews

Date of purchase: 06/09/2024

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo

Hoover Reviews

H6WPB610AMBC8-80View product websiteBeing blind it was great to use a device I can control from my phone

H3WS495DACGE/-80View product websiteConstant repairs needed, currently 4times call out for loose bolts/cement /weight wear. Latest call out for worn-out filter. Machine is less than 2years old … would not recommend.

DXOA 69LW3-80More reviews of this product (7)View product websiteI would never recommend any hoover product. Thay are shodelly put together and when they break less then a year and the engineers says tgey cant get thr part.. the garented warrenty doent work to...Read more

H3W 69TME/1-80View product websiteEasy to use , only issue we had was a noisy spinning cycle

HU300UPT 001View product websiteVery good, light and has a good suction, happy with this hoover, would recommend 😊

HF110HX 001View product websiteLight weight with good suction. Simple to use. Easy to empty

HMC510UV 001View product websiteI have regular visitors who stay overnight and i like to make sure the beds are clean. I was shocked when I saw how much dirt was removed from the mattresses!

DXO C10DG-80More reviews of this product (2)View product websiteMost expensive and the worst drier i have ever owned. It's been replaced once and repaired twice. Don't touch with a barge poll!

ATD H9A3TKEX-SMore reviews of this product (1)View product websiteNot my tumble dryer, my dryer is 15yrs old you repaired it

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?