Merchant Logo

Honey Brothers Reviews

Rated
Exceptional

The UK's Leading Arborist Equipment and Tree Climbing Gear specialists. Supplying the Tree Surgery, Forestry and Landscaping.

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

292

25

5

4

2

328

ratings over the past year

Displaying all 2,714 reviews
CB
chris battenti
The Tree Company Ireland
1 year ago
Date of purchase: 27/03/2024
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 26/03/2024
usual prompt service
Product reviews

0
Share
CH
Christopher Hall
1 year ago
Date of purchase: 27/02/2024
What Christopher Hall said about Honey Brothers:
Watch for postage charges.
Hidden postage charges are unfair.
Merchant Logo
Tom
Honey Brothers
1 year ago
Hi Christopher, At the checkout, you are presented with a full breakdown of charges at the checkout, including VAT and the delivery charges at checkout before making payment. You then need to type in your card details, after being presented with this information, alternatively you can use PayPal, Apple or Android payment services. If this did not happen, please give us a call or email so we can open an investigation. A few things to consider... - Orders below £75, excluding VAT, incur a location-dependent shipping fee starting from £9.99. - Shipping charges are automatically calculated and applied at checkout, based on the order's details and delivery location. - Most orders above £75, excluding VAT, qualify for free shipping within mainland UK, excluding certain areas like the Scottish Highlands and for oversized items. - No alternative shipping methods are offered beyond what's stated. - Our delivery policy can be found on our website: https://honeybros.com/new-delivery-policy/
CH
Christopher Hall
1 year ago
I don’t believe that I was shown the postage charges until after payment went through. I shall not use this company again.
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 25/03/2024
Great company
Great customer service. Very quick response to email enquires. Excellent website and speedy delivery
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 25/03/2024
Product reviews

0
Share
RS
Richard Smith
Wirral
1 year ago
Date of purchase: 16/03/2024
Merchant Logo
Tom
Honey Brothers
1 year ago
Thank you for your 5-star rating! If you have any feedback or need assistance in the future, please feel free to let us know. We're here to help!
Product reviews

0
Share
AC
Adam Clark
1 year ago
Date of purchase: 22/03/2024
What Adam Clark said about Honey Brothers:
Well packed and arrived on time and in perfect condition and really good customer service and care for any items that get ordered through them
Merchant Logo
Tom
Honey Brothers
1 year ago
Thank you for your 5-star rating and positive feedback! We're thrilled to hear that your order was well-packed, arrived on time, and in perfect condition. We take pride in providing excellent customer service and ensuring that every item ordered through us receives the care and attention it deserves. If you have any further comments or need assistance in the future, please feel free to reach out.
Product reviews

0
Share
CC
Cristian Cintron
1 year ago
Date of purchase: 22/03/2024
What Cristian Cintron said about Honey Brothers:
Good service
0
Share
Trusted Customer
1 year ago
Date of purchase: 15/03/2024
Great service
Very good and quick service
Merchant Logo
Tom
Honey Brothers
1 year ago
Thank you for your stellar rating and kind words! We're delighted to hear that you found our service very good and quick. We strive to provide top-notch service to all our customers. If you ever need assistance in the future, don't hesitate to reach out.
0
Share
SL
Siu Yeung Lau
1 year ago
Date of purchase: 14/03/2024
What Siu Yeung Lau said about Honey Brothers:
quick shipment and delivery
Merchant Logo
Tom
Honey Brothers
1 year ago
Thank you for your 5-star rating! We're thrilled to hear that you were pleased with the quick shipment and delivery of your order. Swift service is our goal, and we're glad to have met your expectations. If you have any further feedback or need assistance in the future, feel free to reach out.
Product reviews

0
Share
About Honey Brothers
HONEY BROTHERS Arboricultural Equipment Specialists
Read all
Honey Brothers, New Pond Road, GUILDFORD, Surrey, gu3 1jr, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Honey Brothers
HONEY BROTHERS Arboricultural Equipment Specialists