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Homewise Reviews | Customer Service Reviews for https://www.feefo.com/reviews/homewise | Feefo

Displaying all 328 reviews

Mrs Squires

Taunton

1 day ago

Date of purchase: 14/07/2025

What Mrs Squires said about Homewise:

Great!

5 stars for Jordan as earlier statement.

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Trusted Customer

2 days ago

Date of purchase: 11/07/2025

Recommend Homewise.

The experience reassured me that I had made the right decision to use Homewise. I would recommend using Homewise to others.

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Mr Pollitt & Mr Goodeve

Chesterfield

3 days ago

Date of purchase: 11/06/2025

What Mr Pollitt & Mr Goodeve said about Homewise:

Very good

The service was excellent . I wishmore information re deeds were passed on

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Mr & Mrs Adamson

Taunton

10 days ago

Date of purchase: 13/05/2025

What Mr & Mrs Adamson said about Homewise:

Our experence with Homewise and our introduction to a Home or Life PLan

The support and communication we received from Homewise and our introduction to a Home for Life Plan, from commencement to completion' was excellent. Our two main contacts, George Brodie, and Katy...

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Trusted Customer

12 days ago

Date of purchase: 01/07/2025

A good choice

A good service, but sometimes didn't keep me correctly informed and updated regarding the situation.

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S Sheridan

Lancashire

14 days ago

Date of purchase: 23/06/2025

What S Sheridan said about Homewise:

Lancashire house purchasr

Again, regular contact with updates, so always informed! Again, explanations were given, and assurance that any enquiries would be answered.

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Mrs Gilbert

Isle of Wight

15 days ago

Date of purchase: 23/06/2025

What Mrs Gilbert said about Homewise:

Stress free experience

The service I received was exceptional. George was kind, patient and took a lot of time to make sure I understood everything. If George was not available I was greeted professionally and they made...

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Trusted Customer

16 days ago

Date of purchase: 16/06/2025

Service was excellent. Account manager Rhonda was very reassuring and helpful throughout the process

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Trusted Customer

18 days ago

Date of purchase: 26/06/2025

The service I received was tops. Helped through every step of the journey and so pleasant and patient.

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Mr Church

Birchington Kent

2 months ago

Date of purchase: 28/02/2025

What Mr Church said about Homewise:

Beware being sold on

I thoroughly investigated Home Wise before signing up. Although I was informed that I "may" be assigned a different provider, it was clear that as soon as I signed the final agreement that I had ...

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Danielle

Homewise

2 months ago

Thank you for your feedback Mr Church, it’s great to hear you were happy with the service and how George and the team supported you throughout the moving process. I am sorry however you feel unsettled by the change in Provider – please be assured this has no bearing on your Home for Life Plan. Whilst the Provider owns the property, you remain fully protected to live in your home for your lifetime, secure and with peace of mind, as outlined in your Plan, and Homewise continues to be available to support you at any time in the future. Our Customer Care team has tried to speak with you personally and answer any questions you may have. If you would like to arrange a call at a convenient time, please email service@homewise.co.uk. Best regards, Danielle

Mr Church

1 month ago

I have had no calls from Customer Care Team regarding my comments and I now feel that Homewise has finished with me.

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About Homewise

Everyone, no matter their circumstances, should have the chance to retire happy in a home and area they love. The Home for Life Plan from Homewise offers a simple way for people aged 60 and over to secure their next home and save money too. With the Home for Life Plan, Homewise customers pay a one-off amount for the property of their choice, less than the market value, to live in a property of their choice, with no rent or repayments for their lifetime.

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0800 043 4488

1 Liverpool Gardens, Worthing, West Sussex, BN11 1TF, United Kingdom