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hollywood mirrors Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

TC

Trusted Customer

7 years ago

What Trusted Customer said about hollywood mirrors:

THE BEST HOLLYWOOD MIRROR IN THE BUSINESS

I couldn’t live without my Audrey Hollywood Mirror in white gloss.. Read below to find out why! As a makeup artist, lighting is KEY and this mirror has been an absolute game changer for me. It has...

Date of purchase: 01/08/2018

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Trusted Customer

7 years ago

Faulty product, refunded quickly.

The mirror was faulty, when I first called I was told how to fix it! Never going to happen...I arranged with HW for ParcelForce to collect 3 times, it stood in the foyer for 3 days & finally they...

Adam Watson

hollywood mirrors

7 years ago

Hello

I am sorry to hear of the inconvenience this has caused you.

The reason we offer instructions on how to get a bathroom mirror working is sometimes it is as simple as a wire coming loose in transit it does not happen often but it can and lot of customer do not want the hassle of returning their mirror and getting a replacement when fixing it can be the easiest option however we completely understand that not all customers are comfortable with doing this and we will always accommodate our customers wishes.

I have passed on your feedback to Parcelforce as it is unacceptable for a collection to take this amount of time.

Again my sincere apologies for any hassle this has caused you.

Product reviews

Date of purchase: 10/07/2018

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TC

Trusted Customer

invergordon

7 years ago

What Trusted Customer said about hollywood mirrors:

excellent

i dont give anybody 5 stars ,but you really deserve them from ordering mirror to receiving it two &half days. excellent service,my only problem now is trying to get my son to put it up in our new...

Product reviews

Date of purchase: 21/07/2018

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TC

Trusted Customer

8 years ago

What Trusted Customer said about hollywood mirrors:

So pleased with the daytime and nighttime settings

I received this Mirror promptly and it was well packed. The lights were missing but they sent them out the very next day

Product reviews

Date of purchase: 15/07/2018

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TC

Trusted Customer

8 years ago

What Trusted Customer said about hollywood mirrors:

Beautiful mirror, but arrived damaged

Beautiful mirror but did not recieve next day delivery even though I selected this at checkout. Mirror also arrived damaged with little chunks of paintwork missing so wood underneath showing though....

Adam Watson

hollywood mirrors

8 years ago

Hello

I am terribly sorry to hear of the issues you have had with your order, I have taken all of your comments on board for both delivery and quality of the item and we will refer to these in the future to avoid further disappointment.

If there is anything I can do to help further then please do send over an email to sales@hollywoodmirrors.co.uk and I will be happy to assist.

Product reviews

Date of purchase: 13/07/2018

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Trusted Customer

8 years ago

Perfect mirro, unhappy with delivery

Great mirror but unhappy with delivery. Opted for Saturday delive Y and stayed home for th item to be delivered to a neighbour on to Tuesday.

Adam Watson

hollywood mirrors

8 years ago

Thank you for your feedback, having looked into this I can see your parcel was delivered late, I am terribly sorry about that and I will be passing on this information to Parcelforce so they can look to improve their service in future.

Date of purchase: 12/07/2018

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Trusted Customer

8 years ago

Excellent service, very prompt delivery, would highly recommend

Date of purchase: 10/07/2018

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Trusted Customer

8 years ago

excellent product, service unfortunatley didn't quite match

Shame about the promised next day delivery if ordered before 3pm. I ordered as a gift and received an email confirmation that the item would be delivered the next day and even had a family member...

Adam Watson

hollywood mirrors

8 years ago

Thank you very much for your feedback, I am sorry to hear your item was not delivered on time. Our phone line is open 9am-5pm Monday - Friday if you tried calling within them times there is always someone there to answer the phone. I can see Parcelforce did try to delivery your item on the 11th which was the next day however they were unable to do so. I will pass on your comments to Parcelforce so that they can improve in the future and again I am terribly sorry you were unable to get through to speak to someone on our phone we will be running tests to make sure the phone lines are working properly.

Product reviews

Date of purchase: 10/07/2018

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TC

Trusted Customer

8 years ago

What Trusted Customer said about hollywood mirrors:

Perfect product and service

Perfect! Next day delivery and mirror is amazing! Very happy daughter 😊

Product reviews

Date of purchase: 10/07/2018

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TC

Trusted Customer

8 years ago

What Trusted Customer said about hollywood mirrors:

Mirror arrived next day, was packed really well, product was amazing, exceeded my expectations.

Product reviews

Date of purchase: 14/07/2018

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hollywood mirrors Reviews

Ultra Slim LED Bathroom Mirror, Battery Operated 70x50cmMore reviews of this product (3)View product websiteThe light around the mirror didn't work...enough said!

Illuminated LED Bathroom Mirror, Demister Pad & Motion Sensor 80x60cmMore reviews of this product (3)View product websitemy mirror is not on my wall as our wetroom has only been completed

Julia Hollywood Mirror in White Gloss 80 x 60cmMore reviews of this product (108)View product websiteLooks classy and I can see clearly to apply make up

Audrey Hollywood Mirror in White Gloss 100 x 80cmMore reviews of this product (107)View product websiteBeautiful mirror, but arrived with small chunks missing from the paint

Audrey Hollywood Mirror in White Gloss 100 x 80cmMore reviews of this product (107)View product websiteunique and excellent product, just what I was looking for. Bought as a gift.

Audrey Hollywood Mirror in White Gloss 100 x 80cmMore reviews of this product (107)View product websiteMirror is the perfect finishing touch to my daughter’s new room.

Alicia Hollywood Style Mirror with Lights 80 x 60cmMore reviews of this product (65)View product websiteGorgeous Mirror, fantastic value for money

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