How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

holidayUSA Reviews | Customer Service Reviews for https://www.feefo.com/reviews/holidayusa | Feefo

Displaying all 541 reviews

MISS ADELE CROSSLEY

4 years ago

What MISS ADELE CROSSLEY said about holidayUSA:

Fantastic service, price matched our holiday and reduced the deposit amount.

1 product purchased

View review

MR SIMON FUTCHER

4 years ago

What MR SIMON FUTCHER said about holidayUSA:

Able to book what i needed, the after sales confirmation could do with improving .

1 product purchased

View review

Trusted Customer

4 years ago

So I’m off to Vegas in October 2020 and I couldn’t be more excited. I got a room I couldn’t book anywhere else and for an amazing price! Nicole was super helpful and came back to me with all my questi

...

Read all

Customer Services

holidayUSA

4 years ago

Thank you for your comments and feedback. We are delighted to have been able to help you with your holiday and if there is anything else you need, please let us know.

1 product purchased

View review

Trusted Customer

4 years ago

The only call I ever have to make for accommodation in the US! HolidayUSA have the best rooms (many that others cannot even offer), can quote you the whole cost at the time you enquire, need only a sm

...

Read all

Customer Services

holidayUSA

4 years ago

Thank you for your feedback and comments. We do have slightly different payment terms for customers booking hotel & flight packages but these will always be detailed and explained prior to booking. Thank you for your continued custom and we look forward to helping you with future holiday plans.

1 product purchased

View review

MR LEE PENHALIGAN

Swansea

4 years ago

What MR LEE PENHALIGAN said about holidayUSA:

I had a complicated booking. But phoned an advisor who explained everything to me in detail and went the extra mile to email me with all details as I had a lot of queries. Nicole was fantastic and ver

...

Read all

Customer Services

holidayUSA

4 years ago

Thank you for your comments; we are very pleased that Nicole was able to help find you exactly what you wanted.

1 product purchased

View review

MR JASON MURRAY

4 years ago

What MR JASON MURRAY said about holidayUSA:

REBECA WAS VERY HELPFUL AND POLITE AND SORTED MY HOLIDAY THANK YOU

Customer Services

holidayUSA

4 years ago

Thank you for your feedback and comments.

1 product purchased

View review

Trusted Customer

4 years ago

Excellent service call back requested and received as promised.

Customer Services

holidayUSA

4 years ago

Thank you for your feedback; we appreciate your comments

1 product purchased

View review

MR JACK FARROW

4 years ago

What MR JACK FARROW said about holidayUSA:

Fantastic quote, really fast and helpful staff, changed to my needs and requirements with no problem, second time booking and wont be the last. Nicole - again was awesome

Customer Services

holidayUSA

4 years ago

Thank you for your comments; we really appreciate your feedback and will make sure it is passed on to Nicole

1 product purchased

View review

Trusted Customer

4 years ago

I haven't been as yet but they got me the best deal they could and listened to my needs. Very happy so far and hope to have a good holiday when it comes

Customer Services

holidayUSA

4 years ago

Thank you for taking the time to review the service you received when booking your holiday. If we can be of any further help, please let us know.

1 product purchased

View review

MR MARK BROWN

4 years ago

What MR MARK BROWN said about holidayUSA:

For me got a call back within 10 minutes and they were polite and knew what I wanted straight away cannot fault the service and will Be using them again

Customer Services

holidayUSA

4 years ago

Thank you very much for your comments and feedback

1 product purchased

View review

Not received a review invite?

About holidayUSA

Here at HolidayUSA, formerly lowcostUSA, we're as passionate for travel as you are. Whether you want the ultimate Las Vegas holiday in a luxury 5-star hotel or a cheap hotel in New York from which to see the sights and do some shopping - we know the best places to stay when you visit the USA and the best things to see once you get there and we can offer you some of the most competitive prices available. We stock a hand-picked selection of the very best hotels in each destination to cover all budgets from cheap getaways to luxury apartments. Search our website for your chosen destination whether it's Las Vegas, New York, San Francisco or Florida or one our many other iconic US destinations and find the holiday of your dreams. HolidayUSA is a trading name of Travel Day Ltd., a tour operator based in the UK, and established in 2005. Our ATOL number is 9246. Our ABTA number is Y0821.

Read all

01793 841412

10 Coped Hall Business Park, Royal Wootton Bassett, Wiltshire, SN4 8DP, United Kingdom

Why trust Feefo reviews?

Learn more about Feefo