Documentation arrived promptly and there were no difficulties.
One slight concern was that during the online booking process the screen froze for over 25mins at the payment stage, eventually I had to...
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Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Afternoon
Thank you so much for taking the time to tell us abuot your holiday. I am sorry you experienced problems confirming your holiday, and hope that next time it runs more smoothly.
I do hope despite that you enjoyed your holiday in Turkey.
Kind regards
Jane
Holiday Hypermarket
Good Afternoon
Thank you for your feedback, it is great that you will be recommending us to your friends, we do appreciate that.
I am pleased that the hotel had good food and your received professional service.
I do look forward to you and your friends booking your next holidays with us.
Kind regards
Jane
Holiday Hypermarket
everything went smoothly, so no issues to put them to the test really.
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Afternoon
I am pleased everything went smoothly when booking your holiday with us.
I am sorry that the hotel bathroom, didn't meet expectations, and you had difficulties with the lock, but despite this I am pleased you managed to still enjoy your holiday.
Thank you so much for telling us about your holiday, we do appreciate the feedback.
Kind regards
Jane
Holiday Hypermarket
Good Afternoon
Thank you for your feedback. I am pleased you found our website easy to use, and that your hotel in Turkey was suitable for your needs.
I do hope you enjoyed your holiday in Turkey, and look forward to you booking your next holiday with us.
Kind regards
Jane
Holiday Hypermarket
Good Afternoon
It is great that you enjoyed your holiday in the Algarve. Thank you for your feedback.
I look forward to you booking your next holiday with us.
Kind regards
Jane
Holiday Hypermarket
No problems at all thank you
No problem with the service but not many smiling faces on the staff to greet you and very little English spoken - to me no problem...
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Afternoon
Thank you for your feedback.
I am pleased when booking your holiday with us, that there were no problems, and everything ran smoothly.
It is great that your hotel in Costa Almeria was a success and that the hotel was nice and clean, despite it being difficult to communicate with the staff.
I know that you found Costa Almeria maybe a bit quiet for you, hopefully your next holiday there will be more to explore, and you made the most of your relaxing break.
I hope you consider us for your next holiday.
Kind regards
Jane
Holiday Hypermarket
Easy to use site and helpful staff, particularly the 'live chat to a support agent link' on the website. I found this extremely helpful.
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Morning
Thank you so much for your lovely comments.
I am so pleased that you found our website easy to use and found our staff very helpful.
It is also excellent that your holiday in Rhodes was a success, and that you enjoyed it.
I look forward to you booking your next holiday with us.
Kind regards
Jane
Holiday Hypermarket
The service was very good and we will probably use you again.
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Morning
Thank you for taking the time to tell us about your holiday. I am very pleased you found our service very good.
It is a shame that your experience at meal times was hectic, which I appreciate would have made an inpact on your enjoyment, however I am pleased you managed to enjoy your stay.
I do hope that you consider booking your next holiday with us.
Kind regards
Jane
Holiday Hypermarket
Our friends were unable to book the same accommodation as us and Robert & Julia changed our booking, at no extra cost, so that we all could stay at the same hotel. We were very impressed with the...
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Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Afternoon,
Thank you for the fantastic feedback!
It's always nice to hear that you were very impressed with ther service you received from Julie and Robert.
It really does sound like you had a fab time and I do hope we can be of assistance for your next trip.
Kind regards
Faye
Holiday Hypermarket
nothing to comment
the reception not really helpful but nothing too dramatic.
near the shops and nice stroll to the beach
Trusted Customer
12 years ago
nothing to comment
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Afternoon,
Thank you for the lovely feedback.
It's nice to hear that your holiday was pleasant and you were not too far away from the shops and beach.
I do hope the early checkout of the hotel never spoilt your overall enjoyment of your holiday.
I hope we can be of assistance in the future.
Kind regards
Faye
Holiday Hypermarket
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Holiday Hypermarket we pride ourselves on having the best travel team in the UK. Our passion, prices and promotions means that your satisfaction is guaranteed.