Thank you for your feedback. I am pleased you didn’t experience any problems when you booked your holiday. I was sorry to hear the hotel didn’t meet your expectations I can imagine how upsetting this can be when you want to relax around the swimming pool. I do hope despite these issues this won’t deter you travelling to Tunisia again.
Kind regards
David
Holiday Hypermarket
prompt & precise
Nice resorts with many choices & great boat trips to nearby islands etc - Meganissi is fantastic!!
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Morning,
Thank you for the feedback. I am pleased you were happy with the service we provided. I do hope despite the hotels location this didn’t impact too much on the overall enjoyment of your holiday. We look forward to you booking with us again.
Kind regards
David
Holiday Hypermarket
holiday hypermarket misadvised me in regards to the al a carte restaurants
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Thank you for providing us with feedback from your recent holiday.
I am sorry to hear the information was incorrect regarding the à la carte restaurants. We have investigated this and we can confirm we gave the information provided by the tour operator. We have now raised this directly with them and we hope to hear from them soon.
Our Customer Service department is now handling your complaint with the operator and we hope to get this resolved as soon as possible.
Good Morning,
Thank you for your comments. We do hope you had a lovely time in Halkidiki and we look forward to helping you with your next holiday really soon.
Kind regards
David
Holiday Hypermarket
always have the right holiday,at the right price,for roy and faye.brill.
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Afternoon,
Thank you for your fab feedback. It's lovely to hear you had a good holiday, good value for money and sounds like you would return in the future.
Look forward to you booking your next holiday with us.
Lynn
Holiday Hypermarket.
Service was good, people were welcoming and attentive.
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Afternoon
Thank you for your feedback, I am pleased you received good service from us and our staff were friendly.
I am sorry that your hotel did not meet your expectations, regarding the food. Despite all that I am pleased you managed to enjoy your holiday.
I do hope you consider us for your next holiday.
Kind regards
Jane
Holiday Hypermarket
Received our confirmation through post very promptly and e-tickets received at appropriate time.
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Afternoon
Thank you for your feedback. I am so pleased you received your confirmation though the post very promptly.
The Club Letoonia Beach certainly sounds lovely, It is great that you enjoyed your holiday.
I do look forward to you booking your next holiday with us.
Kind regards
Jane
Holiday Hypermarket
Good Afternoon,
Thank you for your brilliant comments. It is lovely to hear you had a really good time in Tenerife and found it excellent value for money. I'm glad you found the website easy to use.
Look forward to you booking again with us.
Lynn
Holiday Hypermarket.
Thank you for the great feedback. I am pleased we offered you excellent service. It’s lovely to hear the staff are so friendly and helpful at the hotel. We hope we can be of assistance to you again very soon.
Kind regards
David
Holiday Hypermarket
Disappointed that the rooms upon arrival did not match our booking. The hotel had 3 twin rooms but our booking confirmed we had requested 1 twin, 1 single and 1 family room to accommodate 2 adults &...
Read more
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Afternoon,
Thank you for the feedback. I am sorry to hear you experienced some issues with the room once you checked in, we do hope this was resolved quickly and you were able to start enjoying your holiday. If you need any further help or assistance please call our customer service team.
Kind regards
David
Holiday Hypermarket
At Holiday Hypermarket we pride ourselves on having the best travel team in the UK. Our passion, prices and promotions means that your satisfaction is guaranteed.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Holiday Hypermarket we pride ourselves on having the best travel team in the UK. Our passion, prices and promotions means that your satisfaction is guaranteed.