Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
MS
Mrs Elaine Smith
Feefo Verified
2 years ago
What Mrs Elaine Smith said about Holiday Gems:
Excellent service and great value for money
Excellent service and so easy to book online. Highly recommended. Great prices to .I have told a few of my friends about this website 😊
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ME
Mr paul eldred
Feefo Verified
Northampton
2 years ago
What Mr paul eldred said about Holiday Gems:
We used your company last year , everything was perfect,very professional
Yes , I have already recommended holiday gems to mr & mrs baker and mr & mrs Golding who have now booked with you . We are all very pleased with the service we got
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MR
Mrs Angela Rodber
Feefo Verified
Sutton
2 years ago
What Mrs Angela Rodber said about Holiday Gems:
Excellent value
Always good prices, never had a bad holiday with them yet! Easy to speak to an actual person should you need to, friendly and polite.
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Trusted Customer
Feefo Verified
2 years ago
Error with original booking. No service call. I found out when I chased.
Mixed. Two great agents, Stuart and Nathan. The rest had no service first, nor regard for the panic I was in about my booking. The original holiday cost was deducted albeit the actual holiday we took...
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Review Team
Holiday Gems
2 years ago
Thank you for your honest review, we can see that the refund is in progress so should be with you shortly. It does appear that your alternative arrangements including transfers were less than the original selected and you have been reimbursed for that difference. However, we apologise for the inconvenience experienced and do hope that you will reconsider booking again when we are sure we can demonstrate that a future booking would be without issue.
Trusted Customer
2 years ago
I think on the whole a satisfactory result. It’s a shame it happened because our previous experience was excellent. Respect the efforts from customer service
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Trusted Customer
Feefo Verified
2 years ago
Quick efficient faultless service, very impressed
Highly recommend
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MH
Mr Jack Henthorn
Feefo Verified
2 years ago
What Mr Jack Henthorn said about Holiday Gems:
Quick and easy service
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Trusted Customer
Feefo Verified
2 years ago
Great
Really helpful and good value deals. Second time I booked with HG and def recommend
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Trusted Customer
Feefo Verified
2 years ago
Martin
Martin the agent was professional, helpful and had a lot of patience.
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MW
Mrs Linda WilliamsJones
Feefo Verified
Llandudno North Wales
2 years ago
What Mrs Linda WilliamsJones said about Holiday Gems:
Easy to book
Very easy to book. Was a bit dubious at first. Everything was very clear. Booking links for flights etc. Will definitely use you again.
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Trusted Customer
Feefo Verified
2 years ago
Good service
Very good service ,good communication easy to follow guide on what to do , for flights etc. first time we have used holiday gems. So far so good looking forward to our holiday .
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
