Great time for all the family, the site and accommodation was clean and tidy. All the staff were helpful and the facilities were better then expected, especially for the price
Richard
Hoburne
7 years ago
Thank you for the positive feedback and we are delighted that you enjoyed you recent stay with us. We look forward to welcoming you back in the future.
The caravan and entertainment was not at the normal high quality it usually is
Richard
Hoburne
7 years ago
We are sorry that we did not meet your expectations during your recent stay. We do offer as standard 4 chairs around a table but are happy to supply further chairs if requested .Where possible we do also endeavour to relocate our guests if the original pitch is not to their liking and it is brought to our attention. We have passed your comments onto the Entertainments Manager to ensure the program of evening events runs smoothly without long gaps as you noted. We were concerned that you felt that the food quality was poor during your meal and that a staff member provided an unprofessional response when you highlighted that you felt you had been overcharged. In a case where the food quality is not deemed to our high standards we will always replace the meal and we are sorry that you had such a poor experience in the Café . On a plus side we are delighted that you appreciated the new dog exercise area and that the Reception team were polite and helpful. Thank you for taking the time to post feedback as this does allow us to continually monitor our service standards and we hope to welcome you back in the future.
Stayed on a touring pitch, everything clean and tidy. Good motorhome service point.
Great place to stay to visit the West Somerset Railway, The Blue Anchor station is just a short walk away and the...
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Courtney
Hoburne
7 years ago
Thank you for your lovely 5* review.
Our touring and grounds team work very hard to uphold our high standards and I am glad to see these reflected in your comments.
I am glad that you were able to experience the fantastic West Somerset Railway right next door!
Great site and amenities. Very well kept and very helpful staff. It was just a shame we had to be off site by 10:00 hrs. This is too early for us We would have preferred a more leisurely...
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Courtney
Hoburne
7 years ago
Thank you for your lovely comments. I am glad to hear that our high standards are reflected in your review. I am sorry that we could not accommodate your more preferred leisurely start.
Kind regards,
Courtney
Product reviews
Date of purchase: 30/09/2018
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Customer
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Wolverhampton
7 years ago
What Customer said about Hoburne:
Very clean friendly site .. But maybe slightly isolated
Doublebois Managers
Hoburne
7 years ago
Thank you for your review. We are a quiet site that is ideally situated for relaxing and exploring the beautiful Cornish countryside and beaches.
This is the fifth time we have stayed at Hoburne Park and it has always been a pleasure to stay there. The park is handily placed for Christchurch or Mudeford Quay and its proximity to The New Forest...
When booking we were promised a caravan as near to the complex as possible as Carol Deer is a ninety year old pensioner who has just had her second hip replacement. We were placed as far away from...
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Sonja
Hoburne
7 years ago
I am sorry to hear you were disappointed with your accommodation. I note from your booking notes that we did move you to a van nearer to parking, however as out fleet was full at the time we were unable to offer anything closer to the facilities. We do always try and accommodate our guests requests when we are able. We would welcome you back at the park in the future, where we will try our hardest to accommodate your request.
Product reviews
Date of purchase: 29/09/2018
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Lyneham
7 years ago
What Customer said about Hoburne:
This was our first time at using Hoburne Park as a holiday destination and also first time in a caravan. Park was well laid out and well maintained. Didn’t use the club facilities as we were out most...
Hoburne have eight top quality Holiday Parks to choose from, offering something for everyone with facilities and customer service aimed at surpassing the highest expectations. Parks are located across the South and South West of England in Gloucestershire, Dorset, Devon, Cornwall and Somerset.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hoburne have eight top quality Holiday Parks to choose from, offering something for everyone with facilities and customer service aimed at surpassing the highest expectations. Parks are located across the South and South West of England in Gloucestershire, Dorset, Devon, Cornwall and Somerset.