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Hobbs Reviews

https://hobbs.com
Rated
Exceptional

Immaculate tailoring, feminine silhouettes and fine fabrics. Discover the best of British design with Hobbs London.

Service
4.7
/5
Product
4.4
/5

5

4

3

2

1

13,273

1,773

517

200

518

16,281

ratings over the past year

Displaying all 67,925 reviews
Trusted Customer
4 years ago
Date of purchase: 18/04/2021
Disappointed with sizing and shape of what i hoped would be perfect dress
Dress was supposed to be fit and flare with square neckline. Neckline was more round and top of dress very loose
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Panashe C
Hobbs
4 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your dress. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.
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Trusted Customer
4 years ago
Date of purchase: 21/04/2021
Failure of communications
Improved communications and better liaison with their delivery team
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Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,
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Trusted Customer
4 years ago
Date of purchase: 14/04/2021
The Hobbs website is very easy to use - but could do with more in stock.
The Hobbs website is very easy to use.
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Trusted Customer
4 years ago
Date of purchase: 13/04/2021
good quality clothes always good customer service, easy returns.
Nicely packaged items, easy returns, always good customer service,easily tracked delivery.
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MJ
MRS BRENDA JONES
4 years ago
Date of purchase: 16/04/2021
What MRS BRENDA JONES said about Hobbs:
Very pleased
Only thing missing was confirmation email but customer service sorted it for me
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Emily D
Hobbs
4 years ago
Hi there, Thank you for the taking the time to leave us feedback. We are sorry to hear you did not receive your email confirmation. We will be passing this feedback onto the store to take into consideration for the future. I can see you have now received your order, we are pleased you are happy with your item. Kind regards,
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Trusted Customer
4 years ago
Date of purchase: 18/04/2021
Perfect
Always willing to help in whatever way they can. Happy with the on line and in store service
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Trusted Customer
4 years ago
Date of purchase: 20/04/2021
Quality Items
Items were sent promptly - and packaged well.
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Trusted Customer
4 years ago
Date of purchase: 23/04/2021
The staff are excellent and could not be more helpful. Shopping at Hobbs in Chester is a very pleasant experience.
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Trusted Customer
4 years ago
Date of purchase: 22/04/2021
Lovely shoes
Really good quality and excellent customer service
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Trusted Customer
4 years ago
Date of purchase: 22/04/2021
Dont bother paying for extra shipping.
I paid extra to have shipping on saturday. All items came except 1. That last item took over a week. This is not okay as i paid to have all items to come by that saturday.
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Panashe C
Hobbs
4 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you have not received the Saturday service you paid for, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.
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0203 095 3939
72 Welbeck Street, London, W1G 0AY, United Kingdom
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.