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Hobbs Reviews

Rated
Exceptional

Immaculate tailoring, feminine silhouettes and fine fabrics. Discover the best of British design with Hobbs London.

Service
4.7
/5
Product
4.4
/5

5

4

3

2

1

13,288

1,767

515

203

521

16,294

ratings over the past year

Displaying all 67,810 reviews
MS
MRS ELIZABETH SWIFT
4 years ago
Date of purchase: 29/04/2021
What MRS ELIZABETH SWIFT said about Hobbs:
Excellent service &classic item
Excellent service - product arrived next day. Very pleased with item, good value for a classic.
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Lauryn Cleary
Hobbs
3 years ago
Hi there, Thank you for taking the time to provide us with feedback! We are incredibly pleased to hear that you are happy with our products and services. Kind Regards,
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Trusted Customer
4 years ago
Date of purchase: 28/04/2021
Excellent
Excellent service from the ladies at the Shrewsbury store. Always helpful
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Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.
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Trusted Customer
4 years ago
Date of purchase: 28/04/2021
Beautiful dress
Excellent service
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Lauryn Cleary
Hobbs
3 years ago
Hi there, Thank you for taking the time to provide us with feedback! We are incredibly pleased to hear that you are happy with our products and service. Kind Regards,
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Trusted Customer
4 years ago
Date of purchase: 25/04/2021
Poor customer service
I received my order with some items marked with a lower price than I had paid. Last season sale items sold back at full price. When I contacted hobbs to ask would they sell at the price on the label,...

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Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed your new garment. I have passed this onto our technical and website team to review for the future.Kind regards.
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DR SAMAHIR HUSSEIN
4 years ago
Date of purchase: 29/04/2021
What DR SAMAHIR HUSSEIN said about Hobbs:
Very fast delivery. Item is top notch in quality. I'll buy more.
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Lauryn Cleary
Hobbs
3 years ago
Hi there, Thank you for taking the time to provide us with feedback! We are incredibly pleased to hear that you are happy with our service. Kind Regards,
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Trusted Customer
4 years ago
Date of purchase: 27/04/2021
Good quality service and clothing
Speedy delivery, well packaged and timely messages re delivery .
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Trusted Customer
4 years ago
Date of purchase: 27/04/2021
Fab website and choices!
Great website, easy to use with a huge variety of great products. Great descriptions which help when selecting items. Checkout is straightforward and quick.
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MRS CAROLINE WILSON
4 years ago
Date of purchase: 29/04/2021
What MRS CAROLINE WILSON said about Hobbs:
Paid for next day delivery, did not arrive, customer service refunded next day cost
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Sarah Hocking
Hobbs
3 years ago
Hello Caroline, Thank you for taking the time to provide us with your feedback. I do apologise your order did not arrive as expected for next working day delivery. We expected a high standard from our couriers and I am sorry this was not delivered within our specified timeframe. But I am pleased to hear your overall shopping experience was positive one and we was able to resolve this issue for you. We do try our very best to deliver great products with excellent service. We do have some promotions coming up do keep an eye on our website for more information! Have a lovely day and a Happy New year! Many thanks Sarah
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Trusted Customer
4 years ago
Date of purchase: 25/04/2021
Lovely product
Hobbs order was promptly delivered as usual.
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Trusted Customer
4 years ago
Date of purchase: 24/04/2021
No notification return received
Quick delivery but I still haven’t heard from Hobbs that my return was received 4 days ago and no sign of refund. I know return reached Hobbs through the tracking facility with CollectPlus.
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Honey Wilkinson
Hobbs
3 years ago
Hi there,Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our returns service, I will definitely be passing this onto the relative people to investigate to look into for the future. I can see that this issue has been resolved, but please do not hesitate to contact us if you have any further queries.Kind regards,
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.
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72 Welbeck Street, London, W1G 0AY, United Kingdom
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.