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Hobbs Reviews

https://hobbs.com
Rated
Exceptional

Immaculate tailoring, feminine silhouettes and fine fabrics. Discover the best of British design with Hobbs London.

Service
4.7
/5
Product
4.4
/5

5

4

3

2

1

13,288

1,767

515

203

521

16,294

ratings over the past year

Displaying all 67,811 reviews
Trusted Customer
4 years ago
Date of purchase: 08/05/2021
Delivery process was good, but I returned one item via collect + on 17th May and have not received acknowledgement that you have received package back yet
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Honey Wilkinson
Hobbs
3 years ago
Hi there, Thank you for taking the time to provide us with feedback - it is greatly appreciated. I am sorry that you are disappointed with our returns services. Whilst I can see that this issue has been resolved, please do get back in touch if you require any further information. Kind regards,
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Trusted Customer
4 years ago
Date of purchase: 12/05/2021
My dress came too late for my holiday. I’ll never use your ‘premium’ service again, as it doesn’t seem to exist. And there are no contact details that I could find to complaub
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Honey Wilkinson
Hobbs
3 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future. If you wish to contact us, please do so by using any of the methods outlined on our website. Kind regards,
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Trusted Customer
4 years ago
Date of purchase: 07/05/2021
Long delivery time with Standard free delivery. Even longer refund time.
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Connie
Hobbs
3 years ago
Hello there! Thank you for taking the time to give us your feedback. I'm sorry to hear you were not satisfied with delivery - I have passed this feedback onto our warehouse team so we can reconsider which couriers we use and try to think of ways to speed up the refund process. Enjoy the rest of your day.
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Trusted Customer
4 years ago
Date of purchase: 10/05/2021
Happy Customer
Easy to order. Kept updated on delivery. Excellent quality shoes. A very happy customer :-)
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Trusted Customer
4 years ago
Date of purchase: 10/05/2021
Good service
Rather slow postal delivery but excellent customer service when exchanging garment at York shop as opposed to having to post returns.
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Trusted Customer
4 years ago
Date of purchase: 04/05/2021
Very difficult
Where is my refund
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Abigail Jones
Hobbs
3 years ago
Hi there, Thank you for your feedback. We are sorry for any delay in receiving your refund, our returns period can take up to 14 working days to process so we apologise if this period has been exceeded. I have looked into your order and I can a see the item has now been refunded. Again we apologise for any delay. Kind regards,
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Trusted Customer
4 years ago
Date of purchase: 10/05/2021
Brilliant service from shop to online order and delivery.
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MRS GINEVRA PEISLEY
Australia
4 years ago
Date of purchase: 06/05/2021
What MRS GINEVRA PEISLEY said about Hobbs:
Stylish fashion and great customer service
Great customer service - quick delivery and professional communication. I am a regular shopper as the quality and style of clothing is excellent. Speedy delivery to Australia is very much appreciated.
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Trusted Customer
4 years ago
Date of purchase: 09/05/2021
Great quality and nice fit
The Web is easy to use. Nice pictures to help make a decision about the product.
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MRS KAREN NOONAN
Australia
4 years ago
Date of purchase: 07/05/2021
What MRS KAREN NOONAN said about Hobbs:
Quality, stylish, well made garments, which are always true to size. I will be wearing these pieces for years to come as Hobbs clothing is timeless.
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.
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0203 095 3939
72 Welbeck Street, London, W1G 0AY, United Kingdom
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.