How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Hobbs Reviews | Customer Service Reviews for https://www.feefo.com/reviews/hobbs | Feefo

Displaying all 68,377 reviews

CLAUDIA MARTINS

4 years ago

Date of purchase: 24/06/2021

What CLAUDIA MARTINS said about Hobbs:

I am trying to tedeliver my order and Hobbs just don’t Redelivery tried to

I ordered online and I’m Not able to colect .I’m Trying for 7 days redelivery to another store to ask a friend to collect and honbs is not assisting tried to call again to convent garden store and...

Read all

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Product reviews

Trusted Customer

4 years ago

Date of purchase: 02/07/2021

Brilliant . Five stars

Fantastic quality and speedy service

Product reviews

Trusted Customer

4 years ago

Date of purchase: 25/06/2021

aimable, clair et rapide

j'ai dû refuser la livraison par UPS car les frais de douane étaient beaucoup trop chers. J'avais prévenu HOBBS via le live chat et la répose a été polie, rapide et claire. LE remboursement a suivi...

Read all

Trusted Customer

4 years ago

Date of purchase: 26/06/2021

Lovely summer dress

First class service on time.

Product reviews

MRS MAGGIE BIDDLECOMBE

4 years ago

Date of purchase: 29/06/2021

What MRS MAGGIE BIDDLECOMBE said about Hobbs:

Staff are amazingly helpful

Product reviews

Trusted Customer

4 years ago

Date of purchase: 27/06/2021

Happy customer

Excellent service, quick delivery

Product reviews

Trusted Customer

4 years ago

Date of purchase: 23/06/2021

Almost looking forward to winter

When I’m looking for quality, long lasting and fashionable clothes, I have few choices one of which is definitely Hobbs. I bought a winter coat in the summer. It’s a great coat, fits perfectly and s...

Read all

Product reviews

MRS HAZEL GRANT

Prestwick

4 years ago

Date of purchase: 04/07/2021

What MRS HAZEL GRANT said about Hobbs:

Excellent Service

Good Communications, Quick Delivery - Delighted with my purchase. Would highly recommend.

Product reviews

Trusted Customer

4 years ago

Date of purchase: 26/06/2021

Good delivery service, and quality. Refunds take weeks to be processed. Other retailers for example - John Lewis processes refunds in a matter of days. Sadly, this will discourage me from shopping...

Read all

Honey Wilkinson

Hobbs

3 years ago

Hi there,Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our returns service, I will definitely be passing this onto the relative people to investigate to look into for the future. I can see this has now been resolved but please do not hesitate to get back in touch if you have any further queries.Kind regards,

Product reviews

Trusted Customer

4 years ago

Date of purchase: 03/07/2021

Buying on line may have benefits but loses the customer interaction and takes away the ability to try before you buy

Hannah Lupton

Hobbs

3 years ago

Hi there, Thank you for taking the time to leave us feedback. We are sorry to hear that you are unhappy with our online service. If you would like to try on our items, you can find your nearest Hobbs store through our website.Kind regards,

Product reviews

Emily D

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback. I am very sorry to hear that you are disappointed with the sizing of your new Carly Dress. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards,

Not received a review invite?

About Hobbs

Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.

Read all

0203 095 3939

72 Welbeck Street, London, W1G 0AY, United Kingdom

View all media (115)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Hobbs Reviews

CALLA DRESSMore reviews of this product (1)View product website

AVERY KICK PLEAT SKIRTMore reviews of this product (22,234)View product website

PETITE LINEN TWITCHILLMore reviews of this product (4)View product websiteI love the style, design and colours of the dress. The quality of the material is good also.

ANYA DRESSMore reviews of this product (2)View product websiteThe style, colour and design of the dress is superb.

RAE DRESSMore reviews of this product (17)View product website

TARA DRESSMore reviews of this product (22,234)View product websiteLovely dress for forth coming wedding, a lovely fit

TARA DRESSMore reviews of this product (22,234)View product websiteLovely dress, fits perfectly

ROMY COATMore reviews of this product (26)View product websiteClassic, well fitting and very good quality. I saw it and just had to have it from one of my top choice fashion retailers

LINA DRESSMore reviews of this product (4)View product website

VESPA ESPADRILLEMore reviews of this product (29)View product websiteStrap too wide, narrower strap would enhance ankle more. Wedge low, although comfortable, less glamorous.

LEONA DRESSMore reviews of this product (22,234)View product websiteBeautiful dress, style did not suit me.

CARLY DRESSMore reviews of this product (22,234)View product websiteAgain had to return due to size issues

JAMIE PRINTED T SHIRTMore reviews of this product (2)View product website

MADDY STRIPE VESTMore reviews of this product (5)View product website

JULIA TOPMore reviews of this product (5)View product website

SURI DRESSMore reviews of this product (7)View product websiteNot being able to try on first meant I had to return item - which just made me more aware of the benefits of trying items before you buy

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?