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Hobbs Reviews | Customer Service Reviews for https://www.feefo.com/reviews/hobbs | Feefo

Displaying all 66,768 reviews

MS TRACEY DALE

4 years ago

Date of purchase: 28/05/2021

What MS TRACEY DALE said about Hobbs:

Excellent customer service

Sales assistent ordered a dress for me from one of the London stores and it arrived next day in the Leeds shop. The sales assistantant bent over backwards for me to receive my gorgeous dress.

Product reviews

MISS AMANDA DYSON

Yorkshire

4 years ago

Date of purchase: 27/05/2021

What MISS AMANDA DYSON said about Hobbs:

Fantastic service and product

Hobbs service is always fast and efficient

Product reviews

Trusted Customer

4 years ago

Date of purchase: 28/05/2021

Not great.

One of the garments was far too big. I am size 10 so ordered a small. It was more like a 14. Also delivery was late after dispatch which meant chasing it. Please don't use DX as they subcontractor to...

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Honey Wilkinson

Hobbs

3 years ago

Hi there,Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. Please be assured that I have also forwarded your comments regarding couriers to the relevant department for consideration.Kind regards,

Product reviews

Trusted Customer

4 years ago

Date of purchase: 30/05/2021

Unfortunately they were too big and the trim looked black and not navy

The trainers were too big and the trim looked black rather than navy . They also took a long time to arrive as I opted for the cheaper delivery charge so over all disappointed .

Honey Wilkinson

Hobbs

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. Kind regards.

Product reviews

MRS LYUDMILA ILYASHENKO

4 years ago

Date of purchase: 26/05/2021

What MRS LYUDMILA ILYASHENKO said about Hobbs:

Одежда выполнена в классическом стиле и качественно.

Быстро были собраны вещи в пакет и отправлены. Буду пользоваться интернет магазином.

Product reviews

MISS ADEELA KHAN

Birmingham

4 years ago

Date of purchase: 27/05/2021

What MISS ADEELA KHAN said about Hobbs:

I ordered wrong size online. Exchange of dress was made quite easy. They let me try in the shop to get to know exact size.

Product reviews

MRS C LAING

4 years ago

Date of purchase: 01/06/2021

What MRS C LAING said about Hobbs:

Happy!

Great Shoes, arrived promptly. What more could I want!

Product reviews

LINDA MUSONZA

4 years ago

Date of purchase: 02/06/2021

What LINDA MUSONZA said about Hobbs:

Great, no issues.

Product reviews

Trusted Customer

4 years ago

Date of purchase: 27/05/2021

Simple black and ivory spot dress

Purchased online and dress arrived in 48 hours perfectly packaged

Product reviews

HARRY WALTON

4 years ago

Date of purchase: 31/05/2021

What HARRY WALTON said about Hobbs:

Shocking customer service ruins the desire to shop with HOBBS

Incompetent, disinterested in customer care, unhappy experience after decades of shopping with HOBBS no USP so why do I need to put up with this struggle to spend my money with HOBBS...

Honey Wilkinson

Hobbs

3 years ago

Hi there,Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.Kind regards,

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About Hobbs

Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.

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0203 095 3939

72 Welbeck Street, London, W1G 0AY, United Kingdom