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Hobbs Reviews

https://hobbs.com
Rated
Exceptional

Immaculate tailoring, feminine silhouettes and fine fabrics. Discover the best of British design with Hobbs London.

Service
4.7
/5
Product
4.4
/5

5

4

3

2

1

12,562

1,693

501

194

472

15,422

ratings over the past year

Hobbs is no longer an active Feefo customer
Displaying all 68,377 reviews
MO
MISS BIMBOLA OVIAWE
3 years ago
Date of purchase: 04/01/2022
What MISS BIMBOLA OVIAWE said about Hobbs:
Beautiful
Service was extremely wonderful
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MRS RACHEL NASH
3 years ago
Date of purchase: 28/12/2021
What MRS RACHEL NASH said about Hobbs:
Order never arrived
Item never arrived. Someone’s else’s items with a packing slip addressed to Germany arrived instead.
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Jake C
Hobbs
3 years ago
Hi there, Thanks for getting in touch and apologies to understand you've received the incorrect order as this isn't the standard we strive to provide at all. I'm pleased to see you've since contact a member of our customer service team though and hope they've been able to resolve your correct order for you immediately. Once again we can only apologise for any disappointment this may have caused. Kind regards,
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Trusted Customer
3 years ago
Date of purchase: 04/01/2022
Delayed delivery
Unsure which company delivered but it was delayed by them.
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MR BRETT KERR
3 years ago
Date of purchase: 04/01/2022
What MR BRETT KERR said about Hobbs:
Great products and efficient.
Fast delivery and quality product. Online customer support is fast and efficient.
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Trusted Customer
3 years ago
Date of purchase: 04/01/2022
Brilliant service
Extremely satisfied with the service. The shop assistants were extremely helpful in sourcing the outfits I needed and ordering them for me
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Trusted Customer
3 years ago
Date of purchase: 28/12/2021
Beautiful boots but tight for my shoe size of 5. Had to return it back.
Quick and efficient delivery.
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Nazia Kodo
Hobbs
3 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that the boots were tight for you shoe size. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.
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MRS JANICE SHEEL
3 years ago
Date of purchase: 04/01/2022
What MRS JANICE SHEEL said about Hobbs:
Delivery delays.
Deliveries taking longer and orders being split but not being noted on invoices etc. Items still wrapped carefully and some are boxed.
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Trusted Customer
3 years ago
Date of purchase: 04/01/2022
Oversized clothes
Clothes are massive. Ordered size 12 but everything looked more like extra large. Even the size 7 shoes were more like an 8. Tops were all straight down, no waist on them at all. Was really...

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Jake C
Hobbs
3 years ago
Hi there, Thanks for getting in touch and apologies to understand your most recent Hobbs order wasn't a perfect fit for you and so required returning. I've notified our garment tech team to review the items from your order and ensure we continue to provide the most accurate size guide possible. I hope you've since received a swift refund for your returned items and been able to locate perfect fitting replacement garments. Kind regards,
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Trusted Customer
3 years ago
Date of purchase: 04/01/2022
Hobbs scarf
Fast delivery and lovely quality scarf. I saw this item on the M and S website but they had sold out but luckily Hobbs had it in stock. If not for M and S I probably wouldn’t have seen it.
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Trusted Customer
3 years ago
Date of purchase: 04/01/2022
Disappointed the staff were made aware that my order did not arrived.
I normally give a five star rating at Hobbs but the coat I ordered was not the coat that arrived at Morpeth branch via Edinburgh I cannot fault the staff or service but as my coat (so far has not...

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Emily Edwards
Hobbs
3 years ago
Hello there, thank you for leaving your recent feedback with us. I am so sorry to hear that we have let you down on this occasion in regards to the incorrect item being sent to the store. This is not what we would expect in the slightest. I am happy to read that the staff were helpful, and I hope you will be shopping with us again despite your recent experience. Hobbs Customer Care
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.
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0203 095 3939
72 Welbeck Street, London, W1G 0AY, United Kingdom
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.