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Hippo.co.za Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 29,635 reviews

Trusted Customer

Feefo Verified

11 years ago

Your Excellency

Extremely Good

Philip Muller

Hippo.co.za

11 years ago

Good day We are delighted that Hippo.co.za was able to assist you. Have a fantastic day. Kindest regards The Hippo Team

Trusted Customer

Feefo Verified

11 years ago

Quote for car insurance-Budget insurance

i have been given a estimate quote for R880 from Budget Insurance, when the phoned me to complete the full quote, the price went up to R1700... what a waist of time.... an estimate cannot be that...

Philip Muller

Hippo.co.za

11 years ago

Good morning We are sorry to hear that you did not have a good experience. Kindly see below the explanation which explains why the quotes you saw on Hippo.co.za could have differed from the once you actually received. The website gives the consumer the option to select an accurate quote where the ‘ID number’ is required and a credit check is then run, or an ‘indicative’ quote option which only asks the consumer for limited information. If the ‘ID number’ option is selected, Hippo.co.za can use the individuals ID number to provide an accurate insurance quote based on their specific risk profile, which is more accurate than the ‘indicative quote’ option. Our system retrieves quotes, based on the information the individual has entered, directly from our partners/insurers’ systems. Each partner/insurer on our panel require your ID number to run an ITC credit check in order to calculate an accurate insurance premium for you. This is their underwriting rule, and all insurers do this. If you did not provide your ID number, the quoted amount could either increase or decrease. If you have any further queries, please do not hesitate to contact us at philipm@hippo.co.za Thanks and regards. Regards The Hippo Team

Trusted Customer

11 years ago

i do not see any option for an id number.... and i cant believe that the premium will double!

Trusted Customer

Feefo Verified

11 years ago

I received 11 quotes within minutes. I need to review and decide further.

Philip Muller

Hippo.co.za

11 years ago

Good morning Thank you for the great feedback, and we agree, we always strive to improve. Have a fantastic day. Kindest regards The Hippo Team.

Trusted Customer

Feefo Verified

11 years ago

excellent

Philip Muller

Hippo.co.za

11 years ago

Good morning Thank you for the great feedback. Have an awesome day. Kindest regards The Hippo team

Trusted Customer

Feefo Verified

11 years ago

insurance quote

Awesome service

Philip Muller

Hippo.co.za

11 years ago

Good morning. Hiipo strives to make the lives of our customers as simple as possible. Your feedback motivates us to keep on improving. Have a great day. Kindest regards The Hippo Team

Trusted Customer

Feefo Verified

11 years ago

great nmand convenient.

Philip Muller

Hippo.co.za

11 years ago

Good morning Your positive feedback motivates and pushes us to keep on improving, thank you. Have a fantastic day. Kindest regards The Hippo Team

Trusted Customer

Feefo Verified

11 years ago

Car insurance comparisons

Quick and efficient

Philip Muller

Hippo.co.za

11 years ago

Good morning. Thank you for your feedback, we will take this as motivation to keep on improving. Have a fantastic day. Kindest regards The Hippo Team

Trusted Customer

Feefo Verified

11 years ago

Super quick and professional

Philip Muller

Hippo.co.za

11 years ago

Good morning Thank you for the brilliant feedback. We look forward to assist you again soon! Have a great day. Kindest regards The Hippo Team

Trusted Customer

Feefo Verified

Pretoria

11 years ago

What Trusted Customer said about Hippo.co.za:

HOUSEHOLD, CONTENTS AND VEHICLE INSURANCE QUOTE

Hippo was so quick that when I finalized my request through Hippo and was about to take my cup of coffee the insurance company phoned. Yhoo that was amazing nhe.

Philip Muller

Hippo.co.za

11 years ago

Hi Wongalethu Thank you for the awesome feedback, it makes us work even harder to keep on improving. We look forward to assist you again soon! Kindest regards The Hippo Team

Trusted Customer

Feefo Verified

11 years ago

efficient and to the point with helfull relevant information

Philip Muller

Hippo.co.za

11 years ago

Good Afternoon thank you for the valuable feedback. We look forward to assisting you again soon. Have a fantastic evening. Kindest regards The Hippo Team

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