How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Hippo.co.za Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 29,072 reviews

Trusted Customer

Feefo Verified

Cape Town

10 years ago

What Trusted Customer said about Hippo.co.za:

Great service

Great service, however it would of been great to give a description what each insurance policy covers as I only discovered afterwards that there are many extra costs to cover certain items.

Philip Muller

Hippo.co.za

10 years ago

Hi Matthew Thank you for the positive feedback and suggestions. We are glad that Hippo was able to assist you. We look forward to assist you again in the near future. Kindest regards. The Hippo Team

Trusted Customer

Feefo Verified

10 years ago

excelent

Philip Muller

Hippo.co.za

10 years ago

Good afternoon Thank you for the positive feedback, we always love hearing that we were able to create a great experience for our customers. We look forward to assist you again in the near future. Kindest regards The Hippo Team

Trusted Customer

Feefo Verified

10 years ago

good

Philip Muller

Hippo.co.za

10 years ago

Good morning Thank you for the positive feedback. We look forward to assisting you again soon. Kindest regards The Hippo Team

Trusted Customer

Feefo Verified

Roodepoort

10 years ago

What Trusted Customer said about Hippo.co.za:

Awesome!!!

Fast application form with the best results!

Philip Muller

Hippo.co.za

10 years ago

Good morning Marina Thank you for the positive feedback. We look forward to assisting you again soon! Kindest regards The Hippo Team

Trusted Customer

Feefo Verified

10 years ago

The quotes were given fast and efficient. Their service is good. However there were some…

The quotes were given fast and efficient. Their service is good. However there were some insurance companies not listed

Philip Muller

Hippo.co.za

10 years ago

Good Afternoon Thank you for the feedback. We are glad that Hippo was able to assist you. We will look into why some of our partners were not listed. Kindest regards The Hippo team

Trusted Customer

Feefo Verified

10 years ago

recidence drop down list incomplete

i have not received any calls from any insurance ,Im unable to find my residence on the drop down list .I cant send through my request

Philip Muller

Hippo.co.za

10 years ago

Hi Khulani We are sorry to hear about your unfortunate experience. Can you kindly inform me of what you were looking for so that i can assist? You can contact me at philipm@hippo.co.za Kind Regards The Hippo Team

Trusted Customer

Feefo Verified

Bloemfontein

10 years ago

What Trusted Customer said about Hippo.co.za:

Compare insurance quotes for vehicle I want to purchase

Hippo was quick to supply the information. Still awaiting call back from insurance companies.

Philip Muller

Hippo.co.za

10 years ago

Hi Johannes We are glad to hear that Hippo was able to assist you in finding the desired quotes. If the company that you selected does not get hold of you, kindly feel free to contact me at philipm@hippo.co.za, so we can look into it for you. Kindest regards The Hippo Team.

Trusted Customer

Feefo Verified

Selby Johannesburg

10 years ago

What Trusted Customer said about Hippo.co.za:

Car Insurance Quote

The service was excellent, after filling in a query for a quotation, they called me just after seconds of submitting.

Philip Muller

Hippo.co.za

10 years ago

Hi Kagiso Thank you for your valuable positive feedback. It motivates us to keep on improving and deliver a truly great customer experience. We look forward to assist you again soon. Kindest regards The Hippo Team

Trusted Customer

Feefo Verified

10 years ago

its a excellent service doing qoutes for us, in future to increase possible insurance to…

its a excellent service doing qoutes for us, in future to increase possible insurance to 15

Philip Muller

Hippo.co.za

10 years ago

Good morning Thank you for the positive feedback. Hippo prides itself on delivering a great customer experience. We look forward to assist you in the near future. Kindest regards. The Hippo Team

Trusted Customer

Feefo Verified

Pretoria

10 years ago

What Trusted Customer said about Hippo.co.za:

Beemie Service West Ever

The people at bemie left much disappointment as they did not call to make a follow up of their service.. The only people that followed up Altech nestar.

Philip Muller

Hippo.co.za

10 years ago

Hi Molefi Thanks for your feedback. Although we see that Hippo delivered a great experience, it seems that our partner did not get back to you. We apologize in this regard. If you have not been helped or need assistance, please do not hesitate to contact me on philipm@hippo.co.za. Kindest regards The Hippo Team

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo