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Herdysleep® Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

MJ

Marian Jamieson

Feefo Verified

7 years ago

What Marian Jamieson said about Herdysleep®:

Excellent service and product

Excellent service, everything that was promised happened

Jake

Herdysleep®

7 years ago

Hi Marian! That's baa-rilliant to hear! Thank you for your kind words, it's great to hear you're over the moon with our service :)

Product reviews

Date of purchase: 29/08/2018

0

NT

nicola thomas

Feefo Verified

7 years ago

What nicola thomas said about Herdysleep®:

Very prompt delivery after the order and we were kept informed

Jake

Herdysleep®

7 years ago

Thank-ewe for your kind words Nicola! We're really happy to hear you had such a good experience with us! :)

Product reviews

Date of purchase: 28/08/2018

0

Trusted Customer

Feefo Verified

7 years ago

Good communication

Communication good. Would have liked the delivery people to unpack and set up new mattress.

Jake

Herdysleep®

7 years ago

Thank you for your constructive feedback, we're really glad things went smoothly with your order! We have taken your suggestion forward and unpacking & set up is now a service we offer on request :)

Product reviews

Date of purchase: 19/08/2018

0

Trusted Customer

Feefo Verified

7 years ago

Excellent mattress and customer service - delivery not so great

Brilliant mattress, so comfortable, great quality and excellent customer service. The only negative was the delivery was delayed to the next day - which was inconvenient as I didn’t have a bed for...

Jake

Herdysleep®

7 years ago

Thank you for the great feedback! We're really happy to hear you're loving your new mattress and that you found our service top-notch! We're really sorry to hear though that the delivery was delayed a day but hope you've had many amazing nights sleep since!

Product reviews

Date of purchase: 16/08/2018

0

TH

Tim Haldane

Feefo Verified

7 years ago

What Tim Haldane said about Herdysleep®:

Great company

Great company to deal with. So easy to do online. Phone calls to check the order and to ask if I wanted everything delivered on the same day. Good tracking ability. Just one little niggle thought -...

Leah Herdysleep

Herdysleep®

7 years ago

Thank you so much for your constructive feedback Tim :) We massively appreciate it!

Glad to hear you had a smooth delivery experience, and all your goods arrived together in a timely fashion.

As the goods to be delivered differ dramatically in size and weight, the level of service required for delivery differs too. With that being said, the use of alternate couriers is the most convenient option at this time.

So glad to hear you're enjoying you herdysleep mattress! May ewe continue to enjoy a peaceful nights sleep :)

TH

Tim Haldane

7 years ago

And so it keeps giving. I’m learning to hate getting out of bed!

Product reviews

Date of purchase: 28/06/2018

2

MB

Marie Butcher

Feefo Verified

Suffolk

7 years ago

What Marie Butcher said about Herdysleep®:

Excellent service from Herdy sleep!

Ordered 2 pillows which arrived within 3 days beautifully boxed separatey. Each pillow was carefully labelled to show which density of pillow was inside;an essential idea as we had ordered different...

Josh

Herdysleep®

7 years ago

Thank-ewe for your amazing review! We are so happy to hear that you loved the service! We did very carefully design our pillows and the packaging to make sure it translated everything as clear as possible!

Product reviews

Date of purchase: 15/08/2018

1

EH

Elaine Hillyer

Feefo Verified

Derbyshire

7 years ago

What Elaine Hillyer said about Herdysleep®:

A great night’s sleep!

First night on the new mattress and absolutely delighted. Combined with the Herdy pillows meant the best night’s sleep for a long long time. Beautifully made products and so pleased to be able to...

Josh

Herdysleep®

7 years ago

Thank-ewe so much for your lovely words! We are so so happy to hear that you loved the pillows and the mattress! You are indeed supporting british farmers and local trade! We are so glad to hear that you've given little herdy a home :)

Best wishes,

The herdysleep team

Product reviews

Date of purchase: 31/07/2018

2

Trusted Customer

Feefo Verified

7 years ago

Excellent service including the delivery team.

I would recommend herdysleep to others . The ordering process was easy and the delivery team provided excellent service . The mattress is very comfortable and looks well made.

Leah Herdysleep

Herdysleep®

7 years ago

Thank you so much for your 5* review, we really appreciate it!

So pleased to hear you've enjoyed your herdysleep experience, and are enjoying a peaceful nights sleep!

Wishing you all the best :)

The herdysleep team x

Product reviews

Date of purchase: 09/08/2018

0

SG

Sarah Gulland

Feefo Verified

7 years ago

What Sarah Gulland said about Herdysleep®:

Absolutely excellent service. Quick next day delivery and lovely customer service advisor.

Leah Herdysleep

Herdysleep®

7 years ago

Thank you so much for your 5* review Sarah, we massively appreciate it :)

So pleased to hear you've enjoyed your herdysleep experience so far!

Product reviews

Date of purchase: 30/07/2018

0

Trusted Customer

Feefo Verified

7 years ago

Great Mattress and Service Second to None.

I have tried several of the bed-in-a-box mattresses without finding one that suits me. Memory foam usually makes me overheat badly, even the “cooling gel” type, and most of them have proved to be too...

Leah Herdysleep

Herdysleep®

7 years ago

Thank you so much for your 5* review, we massively appreciate it!

So pleased to hear you had a lovely herdysleep experience :) The 100 night sleep trial is paramount in determining the suitability of a mattress, as we understand there's no better way to test a mattress other than sleeping on it!

Its such a shame we didn't work out, but thank you so much for giving us a try!

We wish you all the very best for the future :)

Product reviews

Date of purchase: 16/04/2018

0

Herdysleep® Reviews

Luxury Natural Handmade Wool MattressMore reviews of this product (160)View product websiteWe have been trying for a while to get the right mattress, so far this mattress seems to be the answer - very good quality and exactly as specified

Luxury Natural Handmade Wool MattressMore reviews of this product (160)View product websiteReally comfortable, soft enough but gives plenty of support for my bad back. The only negative is the weight, it is very heavy and will need 2 people to rotate or move it.

Luxury Natural Handmade Wool MattressMore reviews of this product (160)View product websiteReally comfy and good quality

Luxury Natural Handmade Wool MattressMore reviews of this product (160)View product websiteExcellent mattress, very comfortable. Best sleep I’ve had in ages since getting it. Delivery was delayed by a day due to tired and late drivers. I was tired too as I had no bed to sleep on as a...Read more

Luxury Natural Handmade Wool MattressMore reviews of this product (160)View product websiteVery comfy and love the smell

Luxury Wool PillowMore reviews of this product (24)View product websiteOh, luxury. And love the smell!

Luxury Wool PillowMore reviews of this product (24)View product websiteThese wool pillows are a revelation because they maintain their shape and firmness all the time. Beautifully supportive especially in the neck region where you can get an ache if there is nothing...Read more

Luxury Wool PillowMore reviews of this product (24)View product websiteI have never had a pillow which is so comfortable. Wonderful to wake up without a stiff neck or sore shoulders.

Luxury Natural Handmade Wool MattressMore reviews of this product (160)View product websiteExcellent quality , very comfortable .

Luxury Natural Handmade Wool MattressMore reviews of this product (160)View product websiteI have bought two herdysleep mattresses and four pillows. I am delighted with them and have been having the best night's sleep for a long time. I can't recommend these products highly enough.

Luxury Wool PillowMore reviews of this product (24)View product websiteGreat quality, very luxurious.

the herdysleep mattressMore reviews of this product (160)View product websiteIt is an excellent mattress, well padded and giving good support – the best of the bunch so far. The ordering and delivery process was flawless – good communications, and delivered within a week of...Read more

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