How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Herdysleep® Reviews | Customer Service Reviews for https://www.feefo.com/reviews/herdy-sleep | Feefo

Displaying all 477 reviews

Trusted Customer

2 months ago

Date of purchase: 14/12/2023

Excellent service with receptive staff and easy to talk about the products available. Good advice given by staff to customers questions about mattresses and protectors etc.

Product reviews

Trusted Customer

4 months ago

Date of purchase: 06/11/2023

dealt with queries promptly, changed delivery date on request without a problem.

Lisa

Herdysleep®

4 months ago

Thank you for your feedback. Lovely to hear you are finding your mattress so comfortable. Kind Regards Lisa

Product reviews

Richard Robinson

4 months ago

Date of purchase: 28/11/2023

What Richard Robinson said about Herdysleep®:

Fabulous service, kept us informed through the process and over estimated how long it would take to arrive so we were pleasantly surprised to have it early.

Product reviews

Without a shadow of a doubt, this is the best mattress we have ever had. We have not had inexpensive mattresses prior to this, but the difference is daylight and dark. We can only put it down to the

...

Read all

Lisa

Herdysleep®

4 months ago

Thank you for your fab-ewe-lous feedback on your Herdysleep experience. It is so nice to hear what a difference the mattress has made to your sleep with your temperature regulation through the night and how comfortable you are finding your mattress and protector.Kind Regards Lisa

Phil Sweetland

Cumbria

4 months ago

Date of purchase: 22/11/2023

What Phil Sweetland said about Herdysleep®:

Such a comfortable bed and great service on delivery..

Lisa

Herdysleep®

4 months ago

Thank you for your feedback. Great to hear that you are finding your mattress so comfortable.

Product reviews

Trusted Customer

4 months ago

Date of purchase: 21/11/2023

Fantastic business, excellent customer service and a truly wonderful mattress!

Lisa

Herdysleep®

4 months ago

Thank you for your comments. It is lovely to hear how impressed you are with your Herdysleep mattress and your whole Herdysleep experience.

Product reviews

Ian McCluskey

Warrington

4 months ago

Date of purchase: 28/11/2023

What Ian McCluskey said about Herdysleep®:

Excellent service from purchasing to delivery

Lisa

Herdysleep®

4 months ago

Thank you for your 5 star feedback. It is fab-ewe-lous to hear how impressed you are with your Herdysleep mattress and duvet.

Product reviews

Vanessa Scott

4 months ago

Date of purchase: 15/11/2023

What Vanessa Scott said about Herdysleep®:

Excellent customer service very knowledgeable and happy to help and advise. Quick and efficient delivery.

Lisa

Herdysleep®

4 months ago

Thank you for your lovely comments about your mattress and Herdysleep experience. Glad you liked our little thank ewe!

Product reviews

Peter Sharpe

Wick

4 months ago

Date of purchase: 06/11/2023

What Peter Sharpe said about Herdysleep®:

The customer service department were extremely helpful when the delivery partner lost my mattress.

Lisa

Herdysleep®

4 months ago

Thank ewe for your 5 star feedback Peter. So pleased we were able to sort the problems for you ,so you are now enjoying a wonderful nights sleep.

Product reviews

Pam Peers

London

5 months ago

Date of purchase: 27/10/2023

What Pam Peers said about Herdysleep®:

Yes. Already recommended to several people

Lisa

Herdysleep®

5 months ago

Thank you for your review and recommendations!

Product reviews

Trusted Customer

5 months ago

Date of purchase: 19/10/2023

The lady in the Kendal shop was very helpful, explained things well and organised our purchase and accessories quickly.

Product reviews

The delivery of the mattress was very good and we have found it comfortable. The only problem we've had is with its size. Although it is for a standard double bed there is about an extra 1 or 2 cm on

...

Read all

Lisa

Herdysleep®

5 months ago

Thank you for your feedback on your Herdysleep mattress and that you are finding it so comfortable. Our mattresses are a standard size, however as the sleep surface is so deep and sumptuous, deeper or the next size in sheets often fit more comfortably.

Not received a review invite?

About Herdysleep®

Herdysleep was founded in 2016 by award-winning Lake District brand, Herdy, in collaboration with one of the UK’s leading luxury bed manufacturers, Harrison Spinks. Herdysleep combines responsibly sourced natural materials with traditional craft methods and innovative technology.

Read all

01539739202

13-15 Stramongate, Kendal, Cumbria, LA9 4BH, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Herdysleep® Reviews

Herdysleep MattressExcellent kingsize mattress which is very comfortable whether lying on your back, front or side. It is medium to firm but not too firm. The wool toppe...More reviews of this product (86)View product website

Herdysleep ProtectorVery fluffy and comfortable mattress protector of excellent quality.More reviews of this product (6)View product website

Herdysleep Mattresscomfortable mattress, clear aftercare instructionsMore reviews of this product (86)View product website

Herdysleep MattressWithout a shadow of a doubt, this is the best mattress we have ever had. We have not had inexpensive mattresses prior to this, but the difference is ...More reviews of this product (86)View product website

Herdysleep MattressVery comfortable mattressMore reviews of this product (16)View product website

Herdysleep MattressAbsolutely love my new mattress! Wish I’d bought it sooner.More reviews of this product (16)View product website

Herdysleep MattressThe mattress is so comfortable. Keeps your body at just the right temperature.More reviews of this product (86)View product website

Herdysleep DuvetThis duvet is the best I have ever used.. There is a comforting weight to it but it does not feel too heavy. It just seems to cuddle you to sleep 😂...More reviews of this product (3)View product website

Herdysleep PillowPillows comfortable I am pleased with them. Decided to buy a medium and a firm and happy with both but use the medium mostly.More reviews of this product (6)View product website

Herdysleep MattressAmazing mattress excellent quality firm but so comfortable.More reviews of this product (55)View product website

Herdysleep MattressWonderful product, as expectedMore reviews of this product (55)View product website

Herdysleep MattressVery comfortable mattressMore reviews of this product (86)View product website

Herdysleep MattressThe delivery of the mattress was very good and we have found it comfortable. The only problem we've had is with its size. Although it is for a standar...More reviews of this product (55)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?