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Hedges Direct Ltd Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

426 out of 29,109 reviews

Past year

Trusted Customer

Feefo Verified

11 months ago

Quick delivery, good quality hedging

Quick delivery, good quality hedging. Will definitely use again.

Product reviews

Date of purchase: 29/05/2025

Trusted Customer

Feefo Verified

11 months ago

Get a new delivery service!

Hedges Direct Ltd's service was great, kept me informed and the plants had been packed and they were watered really well BUT when DPD delivered them, despite it being quite clearly written on the box...

Product reviews

Date of purchase: 05/06/2025

Linda Clarke

Feefo Verified

Bury st Edmunds

11 months ago

What Linda Clarke said about Hedges Direct Ltd:

Brilliant

Product reviews

Date of purchase: 29/05/2025

John Blackman

Feefo Verified

waterlooville

11 months ago

What John Blackman said about Hedges Direct Ltd:

Easy to deal with / excellent knowlage of staff / great product / fast delivery, would recommend for future clients

Product reviews

Date of purchase: 29/05/2025

Rita Smith

Feefo Verified

Swansea

11 months ago

What Rita Smith said about Hedges Direct Ltd:

fast delivery and plants were in superb condition and a good size.Recommend

Product reviews

Date of purchase: 05/06/2025

Trusted Customer

Feefo Verified

11 months ago

Good service

The hawthorn plants I ordered in pots were delivered quickly and well packaged, but there was some inevitable damage during delivery. Most of the plants were towards the shorter end of the size...

Product reviews

Date of purchase: 29/05/2025

Trusted Customer

Feefo Verified

11 months ago

Excellent customer service

Always good quality plants, exactly as described, plenty of good advice and support from very knowledgeable staff. I am a returning customer, and they are my “ go to” supplier.

Date of purchase: 05/06/2025

Trusted Customer

Feefo Verified

11 months ago

Poor service

Firstly, I paid extra for nominated day delivery. I got an email after placing the order indicating that due to an issue on their side my order would be delivered three days later than planned. I...

Customer Care

Hedges Direct Ltd

11 months ago

Hi, Thank you for your feedback and for being so kind on your email. I am so sorry for all the issues with your order, and I completely understand how disappointing this has been for you. As discussed on my email, I have arranged for your delivery charge to be refunded, and I have arranged for 5 x replacements to be sent to you along wiht some feed. I do hope you are pleased with your Photinia when they arrive, so you can complete your Photinia Red Robin hedge. Please accept my apologies for all the inconvenience we have caused. You have my direct contact details now so if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care

Date of purchase: 29/05/2025

Trusted Customer

Feefo Verified

11 months ago

Very efficient service and healthy plants

Excellent, efficient service. Item arrived on time and was really well packaged and delivered. Good communication.

Product reviews

Date of purchase: 04/06/2025

Trusted Customer

Feefo Verified

11 months ago

Fast delivery

Date of purchase: 04/06/2025

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Hedges Direct Ltd Reviews

Gaura 'Whirling Butterflies' 2LMore reviews of this product (6)View product websiteBoth plants look in good condition. Fast delivery, expect they will be in flower by the end of the summer.

Cherry Laurel 120/150cm 10L potMore reviews of this product (2,216)View product websiteGood quality hedging, very pleased.

Portuguese Laurel 20/30cm 9cm potMore reviews of this product (2)View product websiteLovely healthy plants despite being thrown around the box by DPD

Abelia grand. 'Kaleidoscope' 20/30cm 3L PotMore reviews of this product (2)View product website

Cotinus coggygria 'Royal Purple' 2L PotMore reviews of this product (1)View product websiteGreat

Hydrangea 'Limelight' 2L PotMore reviews of this product (2)View product websiteGreat

Hydrangea arborescens 'Annabelle' 3L PotMore reviews of this product (1,408)View product websiteGreat

Topiary Ball 40/45cm 15L English Yew (Taxus baccata)More reviews of this product (1)View product websiteExcellent product , would recommend for future clients

English Holly 40/60cm 2L potMore reviews of this product (574)View product websiteExcellent product would recommend for future clients

English Yew 40/60cm 2L potMore reviews of this product (1,634)View product websiteExcellent product , would recommend for future clients

Pink Escallonia 20/30cm 2L potMore reviews of this product (15)View product website

Hawthorn 40/60cm 2L potMore reviews of this product (2,165)View product websiteThe hawthorn plants I ordered in pots were delivered quickly and well packaged, but there was some inevitable damage during delivery. Most of the plants were towards the shorter end of the size...Read more

Photinia 'Red Robin' 175/200cm 25L potMore reviews of this product (994)View product website

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