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Hedges Direct Ltd Reviews

http://www.hedgesdirect.co.uk
Rated
Exceptional
Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

2,124

236

74

39

79

2,552

ratings over the past year

2,553 out of 28,852 reviews
Time:
Past year
NF
Nicholas Fraser
London
1 day ago
Date of purchase: 01/06/2025
What Nicholas Fraser said about Hedges Direct Ltd:
Plants were dispatched quickly and very good quality at a great price
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Trusted Customer
3 days ago
Date of purchase: 07/06/2025
IT problems
Not good when you are asked for feedback before receiving the product. You need to sort it!
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Customer Care
Hedges Direct Ltd
2 days ago
Hi, Thank you for your feedback and for being so lovely on your email. I am so pleased you have your Griselinia and I hope they are enjoying the sunshine in their new home. You have my contact details now, so if you need anything else at all just let me know. Have a lovely day. Kind Regards, Judi, Customer Care
Trusted Customer
1 day ago
Hedges Direct are a professional service and I would fully recommend them. Their plants, delivery and customer services are excellent. If you do happen to have a problem; just contact them and they will sort it!
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Trusted Customer
2 days ago
Date of purchase: 12/05/2025
Satisfied customer
Mix up with order, these things happen. After phone call re non delivery, plants arrived next day. Good strong plants.
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Trusted Customer
2 days ago
Date of purchase: 08/06/2025
Quick delivery
Very quick delivery Plant was taken care of
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Trusted Customer
2 days ago
Date of purchase: 08/06/2025
Good quality plants !
Plants were good quality
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Trusted Customer
2 days ago
Date of purchase: 08/06/2025
Great products, great price
Quick secure well packaged products. Very healthy plants which I’m delighted with so much so that I would highly recommend Hedges Direct to any future purchasers.
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Trusted Customer
2 days ago
Date of purchase: 08/06/2025
1.8m high at least
Ordered two Cherry laurel 1.2 - 1.5 these both were 1.8m and bushy. They arrived well packaged in 2m high boxes and completely undamaged in transit. I would recommend.
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AM
Andy M
MARKET DRAYTON
2 days ago
Date of purchase: 21/04/2025
What Andy M said about Hedges Direct Ltd:
All good
Arrived on time, growing nicely. Will use again!
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DC
David Cooper
Worksop
3 days ago
Date of purchase: 07/06/2025
What David Cooper said about Hedges Direct Ltd:
Should have gone to the garden centre
Inadequate information about delivery, not well packaged and DPD service poor. Bushes themselves are poor quality, very lanky, would definitely not buy from them again
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Customer Care
Hedges Direct Ltd
2 days ago
Hi David, Lovely to speak to you just now and thank you for your feedback. I am so sorry you received such poor quality Golden Privet, and the DPD driver was so unhelpful, and I completely understand how disappointing this was for you. As discussed on our call I have asked our accounts department to process a full refund for you. This will be back in your account in the next 3 to 5 days. Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care
DC
David Cooper
2 days ago
Thank you for the refund, it was unexpected. The delivery experience from DPD was down to their usual standard, not your fault. I'm afraid the privetts are still not good, but your service was certainly very courteous and professional
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Trusted Customer
28 days ago
Date of purchase: 06/05/2025
Poor service
Very poor so far, plants arrived damaged, despite contacting customer service twice I am yet to receive a response!!
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Customer Care
Hedges Direct Ltd
3 days ago
Hi, Lovely to speak to you yesterday and thank you for your feedback. I am so sorry your Mixed Native plants arrived in such poor condition and you struggled to resolve this. Hopefully they will pick up with the Seaweed feed my colleague has sent you. I hope you enjoy your new hedging and the wildlife it will bring to your garden. Once again, I am very sorry for the inconvenience caused. You have my email address so if any don't recover just let me know. Kind Regards, Judi, Customer Care
Trusted Customer
2 days ago
Update, after an initially slow response I have now been sent a seaweed feed supplement to feed the hedge with, to early to say if it works yet, but very helpful.
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About Hedges Direct Ltd
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.
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+447733527511
Five Acres, Dawbers Lane, Euxton, Chorley, Lancashire, PR7 6EE, United Kingdom
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About Hedges Direct Ltd
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.