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Hedges Direct Ltd Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 29,109 reviews

Trusted Customer

13 years ago

Delay in sending items & then on enquiring someone said they were dispatched without bothering…

Delay in sending items & then on enquiring someone said they were dispatched without bothering to check...they weren't.... as 5 days later someone else finally confirmed they would be dispached &...

Hedges Direct Ltd

13 years ago

Thank you for your feedback. I have spoken to our Service Team regarding the poor service experience you received, arising from the unacceptable manner in which the enquiry regarding the status of your order was actioned. We have also as a result of the damage that was caused to one of the Topiary Balls taken disciplinary action with a member of our Despatch Team and reinforced to Parcel Force our agreement on how they handle our deliveries (with care). From your description I'm not sure exactly what is causing the white fungus, however if this appearance of the plants continues beyond the end of this month please arrange to send me photographs of the Topiary and I will investigate and revert to you. Finally please accept my sincere apologies for the difficulties you experienced with your order. Claire Walton - Hedges Direct Service Team

Product reviews

Date of purchase: 24/04/2013

Trusted Customer

Feefo Verified

13 years ago

Delivered before the time advised which was advantageous as the plants arrived in time for…

Delivered before the time advised which was advantageous as the plants arrived in time for the weekend which enabled the plants to be given a heavy soaking.

Product reviews

Date of purchase: 28/05/2013

Trusted Customer

Feefo Verified

13 years ago

An excellent experience from the start.

Product reviews

Date of purchase: 12/05/2013

Trusted Customer

Feefo Verified

13 years ago

Fast delivery, even brought to back garden Kept up to date with progress

Product reviews

Date of purchase: 18/05/2013

Trusted Customer

Feefo Verified

13 years ago

Great service. Thank you.

Product reviews

Date of purchase: 16/05/2013

Trusted Customer

Feefo Verified

13 years ago

Very good

Product reviews

Date of purchase: 01/04/2013

Trusted Customer

Feefo Verified

13 years ago

Good advice over the telephone, and prompt delivery.

Product reviews

Date of purchase: 22/04/2013

Trusted Customer

13 years ago

fast

Product reviews

Date of purchase: 23/03/2013

Trusted Customer

Feefo Verified

13 years ago

Really pleased with speed of delivery and price

Product reviews

Date of purchase: 12/04/2013

Trusted Customer

Feefo Verified

13 years ago

was unsure of the amount and type of hedging that was suitable. Sales staff where…

was unsure of the amount and type of hedging that was suitable. Sales staff where knowledgeable, helpful and not too pushy.

Product reviews

Date of purchase: 26/03/2013

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Hedges Direct Ltd Reviews

Box topiary ball (Buxus Sempervirens) - 45cm diameter in 12 litre pots*More reviews of this product (2)View product website1 arrived damaged no soil left , roots dried out, packing inadequate, both have a white fungus.

Lavender Hidcote 15/20cm in 1.5 litre pots - SPECIAL OFFERMore reviews of this product (29)View product websitePlants arrived very dry and required heavy soaking before planting but all have taken

Common Privet (Ligustrum Ovalifolium) 40/60cm in 2 litre potsMore reviews of this product (3)View product websiteExcellent quality product.

Golden Leylandii (Cupressocyparis leylandii Castlewellan) 70/100cm in 3 litre potsMore reviews of this product (5)View product websitegoods as described, good healthy plants

Beech (Fagus Sylvatica) 1.2 /1.5m in 5 litre pots*More reviews of this product (5)View product website

Hawthorn (Crataegus Monogyna) 40/60cm bare rootMore reviews of this product (96)View product website

RootGrow (1kg)More reviews of this product (3,989)View product website

Canes (60cm)More reviews of this product (331)View product website

Rabbit Guards (60cm X 38mm)More reviews of this product (238)View product website

Portuguese laurel 150/175cm Root ballMore reviews of this product (863)View product website

RootGrow (360g)More reviews of this product (3,989)View product website

Dwarf Lavender Little Lady (Lavendula angustifolia Little Lady) 10cm in 2 litre potsMore reviews of this product (1)View product websitegreat plants all doing well

Western Red Cedar (Thuja plicata) 1.5/1.75m in 12 litre pots*More reviews of this product (4)View product website

Blackthorn 120/150cm bare rootMore reviews of this product (1,057)View product website

RootGrow (1kg)More reviews of this product (3,989)View product website

Blackthorn Based 120/150cm Bare Roots - Discounted Pack of 100More reviews of this product (358)View product websitePlants well packed and in great condition on arrival

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