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Hedges Direct Ltd Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

10 months ago

Brilliant plants

I have had a lot of plants from this company and never had a problem with any of them. Also delivery is good

Product reviews

Date of purchase: 01/07/2025

0

Trusted Customer

Feefo Verified

10 months ago

Very healthy plant with buds—looking forward to seeing if it flowers soon

Very good service

Product reviews

Date of purchase: 05/07/2025

0

Trusted Customer

Feefo Verified

10 months ago

I hope this plant didn’t arrive today, I have made two phone calls to hedges Direct to ensure that the plant doesn’t arrive until the 22nd of July - one call on the 24th of June and a second call a...

Customer Care

Hedges Direct Ltd

10 months ago

Hi, Thank you for your feedback. I am so sorry your order was sent out early in error. Please don't worry my colleague Debbie arranged for it to be returned back to us, and a fresh Beech plant will be sent out for delivery for Tuesday 22nd July. I have also dropped you an email to confirm this, and you also now have my contact details. Please accept my apologies for all the inconvenience we have caused and if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care

Product reviews

Customer Care

Hedges Direct Ltd

10 months ago

Hi, Thank you for your feedback. I am so sorry your order was sent out early in error. Please don't worry my colleague Debbie arranged for it to be returned back to us, and a fresh Beech plant will be sent out for delivery for Tuesday 22nd July. I have also dropped you an email to confirm this, and you also now have my contact details. Please accept my apologies for all the inconvenience we have caused and if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care

Date of purchase: 10/06/2025

0

DS

Doreen Still

Feefo Verified

Co91jr

10 months ago

What Doreen Still said about Hedges Direct Ltd:

Healthy plants

They was delivered when they said when I opened the box they were packaged with care

Product reviews

Date of purchase: 26/06/2025

0

KA

Kate 24

Feefo Verified

Leicester

10 months ago

What Kate 24 said about Hedges Direct Ltd:

Excellent service plants look great and healthy Communication and delivery all excellent

Product reviews

Date of purchase: 05/07/2025

0

Trusted Customer

Feefo Verified

10 months ago

Excellent

Date of purchase: 04/07/2025

0

Trusted Customer

Feefo Verified

10 months ago

Arrived in good condition in spite of carriage mishandling..

Product reviews

Date of purchase: 04/07/2025

0

PW

Patricia Waterman

Feefo Verified

Northumberland

10 months ago

What Patricia Waterman said about Hedges Direct Ltd:

Great plants

Great website easy to order. Excellent plant quality speedy delivery. Plants well packed, free from damage.

Product reviews

Date of purchase: 17/06/2025

0

Trusted Customer

Feefo Verified

10 months ago

Very good bay trees

Arrived in perfect condition, looking very healthy despite the heat wave

Product reviews

Date of purchase: 18/06/2025

0

Trusted Customer

Feefo Verified

10 months ago

Very Happy

very good service, some of the dirt came out of the pots in transit but no real problem.

Date of purchase: 25/06/2025

0

Hedges Direct Ltd Reviews

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