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Hedges Direct Ltd Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

10 months ago

Excellent plants in good condition

The plants are in very good condition. Unfortunately we were going to be out for the delivery slot. I instructed Dp to put them inside the side gate. But, no, the dumped them right outside the front...

Customer Care

Hedges Direct Ltd

10 months ago

Hi, Lovely to speak to you before and thank you for your feedback. I really do apologise that DPD did not leave your delivery where you had requested. And I know how frustrating and disappointing this was for you. As discussed on our call I have raised a credit note against your account, for you to use against a future order. Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care

Date of purchase: 02/07/2025

0

Trusted Customer

Feefo Verified

10 months ago

Great service

Received as promised on time and well packed.

Product reviews

Date of purchase: 06/07/2025

0

Trusted Customer

Feefo Verified

10 months ago

Completely satisfied!

Product reviews

Date of purchase: 06/07/2025

0

Trusted Customer

Feefo Verified

10 months ago

Nice plants

Ordering was easy online and the delivery came when the courier said.

Product reviews

Date of purchase: 06/07/2025

0

RM

Rachel Mitchell

Feefo Verified

Bristol

10 months ago

What Rachel Mitchell said about Hedges Direct Ltd:

Great service and great hedging of brilliant value

I brought 6 plants (privet) for hedging and they came really quickly and were very healthy and much larger than I thought they would be which was really pleasing. Really good value thank you

Date of purchase: 06/07/2025

0

Trusted Customer

Feefo Verified

10 months ago

A candid review

The service was ok. However, it was over a week before I had to enquire about a delivery date which was not forthcoming. The office said I had stated a delivery date for the order to be delivered....

Customer Care

Hedges Direct Ltd

10 months ago

Hi, Thank you for your feedback. I am so sorry for all the issues you have had with your order, and I do understand how disappointing this was for you. Especially as your plants arrived bent into a box that was too small for them. I have arranged for replacement Leylandii to be sent out tomorrow for delivery on Saturday, so you will be able to complete your planting. Once again, I am very sorry for the inconvenience caused. You have my direct contact details now so if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care

Product reviews

Customer Care

Hedges Direct Ltd

10 months ago

Hi, Thank you for your feedback. I am so sorry for all the issues you have had with your order, and I do understand how disappointing this was for you. Especially as your plants arrived bent into a box that was too small for them. I have arranged for replacement Leylandii to be sent out tomorrow for delivery on Saturday, so you will be able to complete your planting. Once again, I am very sorry for the inconvenience caused. You have my direct contact details now so if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care

Date of purchase: 06/07/2025

0

Trusted Customer

Feefo Verified

10 months ago

Good and bad

Plants look good. However, parcel was left on doorstep of my neighbour at no 8 instead of my house at no10 Dale Close. Hard to see why!"

Product reviews

Date of purchase: 03/07/2025

0

Trusted Customer

Feefo Verified

10 months ago

Good service and plants arrived healthy well packed

Date of purchase: 04/07/2025

0

CW

Christine Williams

Feefo Verified

North Shields

10 months ago

What Christine Williams said about Hedges Direct Ltd:

HIGHLY RECOMMENDED

EXCELLENT! PLANTS ARRIVED IN VERY GOOD PACKAGING, CONDITION AND GROWTH. CAN'T ASK FOR ANYTHING MORE!

Date of purchase: 05/07/2025

0

JB

J Barton

Feefo Verified

Fleetwood

10 months ago

What J Barton said about Hedges Direct Ltd:

Very quick delivery. Perfectly packed. Great quality & size plants. Good price

Product reviews

Date of purchase: 05/07/2025

0

Hedges Direct Ltd Reviews

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