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Hedges Direct Ltd Reviews

http://www.hedgesdirect.co.uk
Rated
Exceptional
Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

2,142

241

76

38

82

2,579

ratings over the past year

2,579 out of 28,953 reviews
Time:
Past year
Trusted Customer
2 days ago
Date of purchase: 27/06/2025
Great customer service
Went above and beyond when there was a problem with the original delivery firm. Also very happy with the hedges!
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David J Stevens
2 days ago
Date of purchase: 26/06/2025
What David J Stevens said about Hedges Direct Ltd:
Top quality service .
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Trusted Customer
2 days ago
Date of purchase: 19/06/2025
Brilliant
Very very good the packaging excellent, flowers arrived in perfect condition. I have ordered another shrub from you, I am so pleased with everything. Thank k you.
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Trusted Customer
3 days ago
Date of purchase: 26/06/2025
Healthy
Second large order, all arrived as described and in good healthy condition just like the first order.
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Trusted Customer
3 days ago
Date of purchase: 19/06/2025
terrible service
Only give 1 star for processing refund, when chased 1 week after cancellation. Given delivery date and time scale for delivery. No delivery received, so contact customer services who didn’t know why...

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Customer Care
Hedges Direct Ltd
2 days ago
Hi, Thank you for your feedback. I am so sorry for all the issues with your order, and I totally understand how frustrating this has been for you. I have left you a voicemail and I have also dropped you an email, to let you know I have raised a credit note against your account. Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care
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Trusted Customer
4 days ago
Date of purchase: 25/06/2025
Great!
Arrived safely am very pleased with the quality. Thank you will use your services again.
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David
Grimsby
5 days ago
Date of purchase: 19/06/2025
What David said about Hedges Direct Ltd:
Lavender walk
Although some confusion over the delivery date the lady I spoke to was very helpful and understanding of their conflicting information. The plants arrived almost intact but when you’re dealing with...

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Angela McClellan
Pwĺlglas RUTHIN
5 days ago
Date of purchase: 17/06/2025
What Angela McClellan said about Hedges Direct Ltd:
OK but please refer to my unanswered email to you dated 20 June regarding the courier service.
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Trusted Customer
5 days ago
Date of purchase: 01/06/2025
Top quality every time
Always brilliant
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Trusted Customer
2 months ago
Date of purchase: 25/04/2025
Problem solving
Laurels were of poor standard on reciept but after initial contact 1st class customer care . Email sent in a timely manner and feed sent out immediately. Follow up call and email some weeks after...

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Customer Care
Hedges Direct Ltd
19 days ago
Hi, Thank you for your feedback. I am sorry you were concerned about your Cherry Laurels when they arrived. I hope the After Plant feed helped that I sent you. If the plants haven't picked up, if you reply to my email and I can look into this for you. Please accept my apologies for all the inconvenience we have caused. You have my direct contact details now so if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care
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About Hedges Direct Ltd
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.
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+447733527511
Five Acres, Dawbers Lane, Euxton, Chorley, Lancashire, PR7 6EE, United Kingdom
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About Hedges Direct Ltd
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.