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Heather & Lay Estate Agents Reviews

Heather & Lay have been established for over 30 years, offering good, honest, local estate agency - no gimmicks!

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ratings over the past year

Heather & Lay Estate Agents is no longer an active Feefo customer
Displaying all 144 reviews
HA
Heather & Lay Estate Agents
Falmouh
8 years ago
Date of purchase: 01/06/2017
What Heather & Lay Estate Agents said about Heather & Lay Estate Agents:
I thought you kept a steady flow of people viewing the property, I am not sure if its a good idea to ask the seller to leave the property especially if the seller has a good knowledge of the property
HA
Heather & Lay Estate Agents
8 years ago
Date of purchase: 31/05/2017
What Heather & Lay Estate Agents said about Heather & Lay Estate Agents:
Agents you can rely on.
Excellent local knowledge of the area, as well as a good idea of those that would be benefit from a viewing. As a result of this we had two offeres within two weeks. The information pack showed the...

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Trusted Customer
8 years ago
Date of purchase: 04/05/2017
Allow seller time to read contract before signing and give them a copy to take away. Be honest and straight forward.
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Jamie
Heather & Lay Estate Agents
8 years ago
Dear Feefo user,

It was lovely to deal with you once again on selling your property that you had previously bought through us. It is of course of concern that you have rated the service this time around as only 3 stars and we would be delighted to speak to you to discuss.

In response to the precise points in your comments we would always want you to read through the contract and have time to consider the points in your own time; of course a huge part of what we do is with honest and integrity as well. I sincerely apologise if you would feel at any point this was not the case.

Thank you again for using us to sell the property, we hope to see you again in the future and wish you all the best.
HA
Heather & Lay Estate Agents
Aubonne, Switzerland & Falmouth, Cornwall, UK
8 years ago
Date of purchase: 06/12/2016
What Heather & Lay Estate Agents said about Heather & Lay Estate Agents:
Very professional & flexible in all aspects. A real pleasure to do business
In short, everything was done well, starting with the setting up of initial viewings (our permanent resisdence is Switzerland so it was all set up via phone & eMail), right through to closure of the...

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About Heather & Lay Estate Agents
Heather & Lay are Estate Agents, Lettings and Property Management specialists as well as Land and New Homes experts offering in-depth property advice in Falmouth, Penryn and the surrounding areas. We've been established for 30 years with branches prominently positioned in Falmouth & Penryn making us extremely well placed to deliver a full property solution for your requirements. Whether you have a home to sell, a property to let or if you're looking to buy or rent, we offer a full range of property services. Outstanding customer service is at the heart of everything we do for our clients and customers. We pride ourselves on providing a seamless experience from the first time we hear from you to the moment you've sold, bought, let ore rented with us.
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3 Church Street, Falmouth, Cornwall, TR113DN, United Kingdom
Why trust Feefo reviews?

About Heather & Lay Estate Agents
Heather & Lay are Estate Agents, Lettings and Property Management specialists as well as Land and New Homes experts offering in-depth property advice in Falmouth, Penryn and the surrounding areas. We've been established for 30 years with branches prominently positioned in Falmouth & Penryn making us extremely well placed to deliver a full property solution for your requirements. Whether you have a home to sell, a property to let or if you're looking to buy or rent, we offer a full range of property services. Outstanding customer service is at the heart of everything we do for our clients and customers. We pride ourselves on providing a seamless experience from the first time we hear from you to the moment you've sold, bought, let ore rented with us.