Thank you for your review.
I am glad Megan was able to get you a wonderful holiday to Malta booked. Having done a sample of this trip I know you will have a fabulous time :-)
Stephanie
This feedback is about the booking experience - which isn't yet completed. So is based on what has happened so far.
The agent has been very friendly, receptive and patient with our initial uncertaint
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Steph
Headwater
8 days ago
Thank you very much for the wonderful comments you have made. I have passed them on to Helen.
Stephanie
On the whole good. I was not happy about using the phone as the signal was not always good, prefered email especially for making payments.
Steph
Headwater
8 days ago
Thank you for your comments and review. You can make payments on our website using the secure link if this is easier for you in the future :-)
Have a great time in Austria.
Stephanie
Very friendly and helpful. I was able to talk through our travel requirements with Helen our representative as we had decided to use the train to our destination rather than fly. The service was very
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Steph
Headwater
8 days ago
Thank you so much for your lovely comments. I have just passed them to Helen and she was so pleased you are happy with her service :-)
You have a fabulous trip booked which I know you will enjoy.
Stephanie
Kate was incredibly helpful. She was thorough in her work and went out of her way to look at different options to best suit our travel plans. I cannot praise her enough. She was professional yet perso
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Sophie
Headwater
8 days ago
Thank you for your lovely review, it is wonderful to hear. I will be sure to pass your lovely comments on to Kate.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!