Hi waited outside of universal studios for 1.5 hours because you guys didn’t send me tickets. If there was some problem you should have told me at the time of payment itself. You made my first time...
It was great! The ticket people were always at the designated spot.
Product reviews
Date of purchase: 31/03/2018
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Valued User
8 years ago
What Valued User said about Headout:
I was given a ticket for the wrong date and wasnt offered a different ticket. My friend had to go to her concert alone.
Customer Successs
Headout
8 years ago
Hi Natasha,
I'm so sorry about that. We take customer delight very seriously here at Headout. A refund was processed and as an additional measure to our unconditional commitment to customer satisfaction, we are offering you $15 off on your next order. You can find the code in your email and redeem this discount any time during the next 1 year.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.