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Headout Reviews | Customer Service Reviews for https://www.feefo.com/reviews/headout | Feefo

VU

Valued User

8 years ago

What Valued User said about Headout:

Had a bit of a problem finding the newstand to get our vouchers redeemed for tickets but once we had them, getting into the Louvre was a breeze and we spent several hours exploring this amazing place

Product reviews

Date of purchase: 04/03/2018

0

VU

Valued User

8 years ago

What Valued User said about Headout:

Two thunbs up!!

Very professional and thoughtful.

Product reviews

Date of purchase: 26/02/2018

0

Trusted Customer

8 years ago

Eiffel tower was on strike, which is not Headout's fault. They also immedia

Eiffel tower was on strike, which is not Headout's fault. They also immediately refunded some of the money (I bought a combo Eiffel Tower and Louvre ticket) though it seemed low for the price of...

Customer Successs

Headout

8 years ago

Hi there,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Customer Successs

Headout

8 years ago

Hey again,

We're very sorry about the strike and shall work on ensuring that the same does not happen to you or to any other customer for that matter. I'm glad you found the initiation of the refund to have been a smooth process. We're here for you and we're hoping to see you with us again in the near future.

Hakuna Matata,

Team Headout

Product reviews

Customer Successs

Headout

8 years ago

Hi there,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Customer Successs

Headout

8 years ago

Hey again,

We're very sorry about the strike and shall work on ensuring that the same does not happen to you or to any other customer for that matter. I'm glad you found the initiation of the refund to have been a smooth process. We're here for you and we're hoping to see you with us again in the near future.

Hakuna Matata,

Team Headout

Date of purchase: 22/03/2018

0

VU

Valued User

8 years ago

What Valued User said about Headout:

Great experience

Quick and easy process. Friendly customer service and great interaction at ticket pick up.

Customer Successs

Headout

8 years ago

Hi Lee,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Date of purchase: 27/02/2018

0

Trusted Customer

8 years ago

Ordered online, picked up tickets as expected; enjoyed the theatre--would definitely purchase again if traveling in London.

Customer Successs

Headout

8 years ago

Hi there,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Product reviews

Date of purchase: 23/03/2018

0

Trusted Customer

8 years ago

The ticket was cheap and the delivery service was pretty good. There were both text and email notification when the host arrived.

Customer Successs

Headout

8 years ago

Hi there,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Product reviews

Date of purchase: 31/03/2018

0

VU

Valued User

8 years ago

What Valued User said about Headout:

Pricey theater ticketd

Charge less money on added fees.

Customer Successs

Headout

8 years ago

Hi Ariel,

The added fees are convenience charges among other necessary fees . Booking a hassle free experience comes at a small cost. But thank you for the feedback. Rest assured, we're trying very hard to deliver great experiences and shall surely cut out unnecessary expenditure for our guests as well.

Hope to see you soon,

Team Headout

Product reviews

Date of purchase: 31/03/2018

0

Trusted Customer

8 years ago

Yes will recommend Headout to friends

Product reviews

Date of purchase: 02/04/2018

0

VU

Valued User

8 years ago

What Valued User said about Headout:

Well worth it

Bought Paris Catacombs tickets online and in advance. Good price and saved a massive queue to buy at the door on the day! Very happy with the service.

Product reviews

Date of purchase: 02/04/2018

0

VU

Valued User

Amsterdam

8 years ago

What Valued User said about Headout:

Do not spend your time or money with Headout

Their service was literally horrendous. Booked Eiffel Tower tickets for my daughters who flew 24hrs from Australia to climb the Tower. When we arrived the booking had been cancelled without any...

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