How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Headout Reviews

https://www.headout.com

One stop on-demand mobile concierge that helps travelers discover & book the best things to do locally at exclusive prices.

Service

Product

ratings over the past year

Displaying all 2,527 reviews

Valued User

8 years ago

What Valued User said about Headout:

Couldn't have worked better!

This worked out really well. I got an email about 7:25 pm to let me know the rep was on her way (I could track her location by the link they gave me). She was there right on time with tickets in...

Product reviews

Date of purchase: 27/03/2018

Valued User

8 years ago

What Valued User said about Headout:

the safari package I bought is ok. But what I didnt like is the surprise amount added when I paid via credit card. It is supposed to be 270 something but they added 20 aed debited to my credit...

Date of purchase: 25/03/2018

Valued User

8 years ago

What Valued User said about Headout:

it feels clunky.

Product reviews

Date of purchase: 30/03/2018

Trusted Customer

8 years ago

Hassle free purchase of tickets at a very good discounted price... definitely will recommend to all my friends n family and will be back for more

Product reviews

Date of purchase: 30/03/2018

Trusted Customer

8 years ago

Didn’t have my tickets 30 mins before the show starts

Absolutely horrible experience. The guy didn’t have our tickets and the show is about to start in 30 minutes. We are forced by the guy handing out the tickets to call their customer service line. It...

Product reviews

Date of purchase: 26/03/2018

Trusted Customer

8 years ago

get the worst seat!

get the worst seat! I ordered a seat in the side orchestra but got the last row, far from the central and stage! Cannot believe it! I believe the company discriminate customers from several...

Product reviews

Date of purchase: 31/03/2018

Valued User

8 years ago

What Valued User said about Headout:

This is your line for your "Skip the Line" ticket

We waited over an hour in line with our "Skip the Line" ticket - enough said. You can hire a tour guide and walk right in on the busiest day or there is another ticket service that has a much...

Product reviews

Date of purchase: 29/03/2018

Valued User

8 years ago

What Valued User said about Headout:

Love them!

Very prompt and reliable!!

Date of purchase: 23/02/2018

Trusted Customer

8 years ago

Insane lines!

Couldn't have gotten in without using the line for ticket holders yet some without tickets used it and no one checked. Lines are chaos and no one makes any attempt to organize. Waited 1.5 hours with...

Date of purchase: 28/03/2018

Trusted Customer

8 years ago

Headout is efficient and quick in confirming the booking

Product reviews

Date of purchase: 31/03/2018

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo

Headout Reviews

The Play That Goes Wrong - MezzanineMore reviews of this productView product websiteGreat show - very entertaining!

IMG Worlds of Adventure - General AdmissionMore reviews of this productView product websiteIMG world is great. The club sandwich at Gourmet Boulevard was absolutely sensational.

IMG Worlds of Adventure - General AdmissionMore reviews of this productView product website

Aladdin - Right BalconyMore reviews of this productView product website

The Phantom of the Opera - Side OrchestraMore reviews of this productView product websiteget the worst seat! I ordered a seat in the side orchestra but got the last row, far from the central and stage! Cannot believe it! I believe the company discriminate customers from several...Read more

Skip the Line Catacombs Tickets with Audioguide - Skip the Line Tickets with AudioguideMore reviews of this productView product websiteTotally misleading - find another company

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?