One stop on-demand mobile concierge that helps travelers discover & book the best things to do locally at exclusive prices.
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ratings over the past year
Headout is no longer an active Feefo customer
Displaying all 2,527 reviews
VU
Valued User
8 years ago
What Valued User said about Headout:
Awesome!
Customer Success
Headout
8 years ago
Hi Cathleen,
Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.
Headout customer service was great
Although on the item we purchased, the rep told us we would have a better package than what we ended up getting.
Customer Success
Headout
8 years ago
Hi,
Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.
The person responsible for handing out the ticket was not there in front of Junior bakery. We waited till 7.45 hoping that the person will turn up .. but he did not. We ended up making frantic calls...
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Customer Success
Headout
8 years ago
Hi Ramesh,
We are extremely sorry to hear about your experience with Headout.
Firstly, I’d like to thank you for taking the time out to give us this feedback. It really does help us become better and get closer to where we want to be. We are very apologetic for this unsatisfactory experience you have had with Headout. I would like to let you know that the reason for the delay was due to the fact that the host was facing some foot traffic (NYC Traffic :/). We are currently working towards avoiding such delays going forward. We regret any inconvenience that has been caused.
Always Here,
Team Headout
Date of purchase: 12/03/2018
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VU
Valued User
Maidstone
8 years ago
What Valued User said about Headout:
Email with fast entry tickets attached when we booked for visiting the Colosseum the night before. Perfect!
Customer Success
Headout
8 years ago
Hi Jamie,
Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.
I really liked the savings and convenience of using this service. Headout also offered me the chance to see great shows on very short notice. I've used Headout three times. The first two times,...
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Customer Success
Headout
8 years ago
Hi,
Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us and also helped our other customers put to ease. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon. Explore the best with the best.
Always here,
Team Headout
Product reviews
Date of purchase: 13/12/2017
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VU
Valued User
8 years ago
What Valued User said about Headout:
Great experience. Representative on time in an easy accessible place with our tickets.
Customer Success
Headout
8 years ago
Hi Martha,
Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon. Explore the best with the best.
Always here,
Team Headout
Date of purchase: 13/02/2018
0
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Trusted Customer
8 years ago
Wonderful
Customer Success
Headout
8 years ago
Hi,
Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.
Explore the best with the best.
Always here,
Team Headout
Product reviews
Date of purchase: 21/01/2018
0
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Trusted Customer
8 years ago
Very nice and quick.
Customer Success
Headout
8 years ago
Hi,
Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon. Explore the best with the best.
Для этого надо работать често и не обманывать клиентов.
Customer Success
Headout
8 years ago
Здравствуй Татьяна,
Во-первых, я хотел бы поблагодарить вас за то, что вы нашли время, чтобы дать нам эту обратную связь. Это действительно помогает нам быть лучше и приближаться к тому, где мы хотим быть.
Мы сожалеем, что не можем внести изменения в ваше бронирование по вашему предпочтительному запросу. У продавца есть строгая политика отмены, на которую мы не имеем никакого влияния. Тем не менее, мы обратились к вашим отзывам, чтобы предложить нам лучший опыт бронирования для наших пользователей.
Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon. Explore the best with the best.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.