Hays Travel Ltd is no longer an active Feefo customer
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Trusted Customer
12 years ago
10/10
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Trusted Customer
12 years ago
Credit card was charged twice for holiday, the refund was incorrect, difficult to get through…
Credit card was charged twice for holiday, the refund was incorrect, difficult to get through to relevant person dealing with booking, original quotes for holiday not honoured, promises to call back...
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Hays Travel Ltd
Hays Travel Ltd
12 years ago
Thank you for your response. We have contacted the customer service team and we understand that they are in the process of resolving this issue with you.
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Trusted Customer
12 years ago
I visited two braches within the north east, the Galleries branch and the Gateshead High street…
I visited two braches within the north east, the Galleries branch and the Gateshead High street branch. Both excellent service. I never book up with anyone except hays travel. Best deals, excellent...
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Trusted Customer
12 years ago
Nicola, is amazing, nothing is too much trouble, would not go anywhere else
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Trusted Customer
12 years ago
very friendly and informative staff at the Bishop Auckland branch
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Trusted Customer
12 years ago
Cheryl provided an excelled stress free service and we will be recommending her to all…
Cheryl provided an excelled stress free service and we will be recommending her to all our family and friends.
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Trusted Customer
12 years ago
Excellent services, the staff are very professional and know their stuff!
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Trusted Customer
12 years ago
We found the team to be extreamly helpful and informative with plenty of time been…
We found the team to be extreamly helpful and informative with plenty of time been allocated to help us decide on our final destination.
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Trusted Customer
12 years ago
Great service no bother.
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Trusted Customer
12 years ago
Very helpful. Good advise. So we booked a holiday!
Hays Travel is the UK's largest independent travel agent, specialising in providing good value, quality holidays, alongside excellent customer service.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hays Travel is the UK's largest independent travel agent, specialising in providing good value, quality holidays, alongside excellent customer service.