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Haven Knox-Johnston Reviews

Rated
Exceptional

Looking for shipshaped boat insurance? You're in the right place. Welcome to Haven Knox-Johnston!

Service
4.8
/5

5

4

3

2

1

1,918

328

23

3

12

2,284

ratings over the past year

Displaying all 9,613 reviews
Trusted Customer
3 years ago
Date of purchase: 19/10/2021
The agent was friendly, polite and helpful. My questions were quickly answered. I would recommend to a friend.
HP
Henry Peisley
3 years ago
Date of purchase: 22/10/2021
What Henry Peisley said about Haven Knox-Johnston:
They take on any boat
Prompt, efficient and friendly. Unusual boat, no problem.
Trusted Customer
3 years ago
Date of purchase: 21/10/2021
Good communication and polite staff during telephone renewal call.
Trusted Customer
3 years ago
Date of purchase: 21/10/2021
Excellent service
excellent speedy service.
TC
Timothy Crowson
3 years ago
Date of purchase: 22/10/2021
What Timothy Crowson said about Haven Knox-Johnston:
The lady on the phone knew what was required and made everything very clear.
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Your Haven Knox-Johnston crew
Haven Knox-Johnston
3 years ago
Thank you for your lovely feedback and welcome onboard. We always strive to achieve the very best outcome for our customers. I want to draw your attention to some great deals you can now benefit as a Haven KJ policyholder - just visit Other Products to learn more. Best Regards Sonia Hook
AS
Angela Savage
3 years ago
Date of purchase: 21/10/2021
What Angela Savage said about Haven Knox-Johnston:
Dissatisfied
They need to ensure the claims assessor is experienced with river cruisers, as opposed to narrow boats which were their forte. If this had been the case the outcome may have been different.
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Your Haven Knox-Johnston crew
Haven Knox-Johnston
3 years ago
Thank you for taking the time to provide your feedback. Further to our telephone conversation we are sorry to hear that you felt our service did not meet your expectations on this occasion. The surveyors we use are all very experienced with many years of experience. We aim to meet all claims within the terms and conditions of the policy. Kind regards, Sarah Nicholl, Senior Claims Handler
PB
Peter Burt
Poole
3 years ago
Date of purchase: 21/10/2021
What Peter Burt said about Haven Knox-Johnston:
Professional, knowledgeable and easy to use.
Whenever I contact Knox Johnston about my boat they always know about it, know about boating, answer questions with knowledge and reply swiftly. A really good service.
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Your Haven Knox-Johnston crew
Haven Knox-Johnston
3 years ago
Thank you for your great feedback - all of our teams pride themselves on giving superb service! Kind regards, Karen Pooley
MB
Michael Bowyer
Romsey
3 years ago
Date of purchase: 21/10/2021
What Michael Bowyer said about Haven Knox-Johnston:
they reacted rapidly to a request for increased cover on a new dinghy and outboard
PH
Peter Hambley
3 years ago
Date of purchase: 29/05/2021
What Peter Hambley said about Haven Knox-Johnston:
Good customary service
DB
David Bristow
3 years ago
Date of purchase: 21/10/2021
What David Bristow said about Haven Knox-Johnston:
Quick, efficient and extremely polite service
About Haven Knox-Johnston
When you take out a policy with Haven Knox-Johnston, you get great cover, an array of benefits and your very own award winning support crew – us. We’re here to make boat ownership plain sailing. You will have direct access to our underwriting and claims team and if you do need to claim we'll aim to get you back on the an even keel just as fast as we can!
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Haven Knox-Johnston, Horizon House, Eclipse Park, Sittingbourne Road, Kent, Kent, ME143EN, United Kingdom
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About Haven Knox-Johnston
When you take out a policy with Haven Knox-Johnston, you get great cover, an array of benefits and your very own award winning support crew – us. We’re here to make boat ownership plain sailing. You will have direct access to our underwriting and claims team and if you do need to claim we'll aim to get you back on the an even keel just as fast as we can!