Have to chase no updates given, three different members of staff dealt with the policy.
To start with I ended up in the wrong department and was not transferred
Haven Knox-Johnston Commercial
HavenKJ Commercial – Worcester
1 year ago
Thank you for your review. I understand that you initially dealt with a different team within Haven Knox-Johnston before eventually being transferred to the commercial team. Having gone through the fact find process with us, it does take a couple of days to undertake a thorough review of which insurer is offering the best option, or indeed quoting at all. As we are an insurance broker, we don't always know what additional questions the insurers are going to come back to us with which might then delay the process but ultimately, the option that you went ahead with was the best for your insurance needs.
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Trusted Customer
Feefo Verified
1 year ago
Top marks…
Thorough review of our needs.
Haven Knox-Johnston Commercial
HavenKJ Commercial – Worcester
1 year ago
Thank you for your review and we were delighted that you chose to let us look after your insurance needs once again.
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WE
Wendy
Feefo Verified
Northants
1 year ago
What Wendy said about HavenKJ Commercial – Worcester:
5 stars
Found the perfect insurance package for us
Haven Knox-Johnston Commercial
HavenKJ Commercial – Worcester
1 year ago
Thank you for trusting us to look after your insurance needs and we look forward to working with you in the future.
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Trusted Customer
Feefo Verified
1 year ago
No nonsense insurance broking
Perfectly straight forward and no hidden agenda. Will use them again. We renewed a policy we have had with them for some years.
Haven Knox-Johnston Commercial
HavenKJ Commercial – Worcester
1 year ago
Thank you so much for your review. Our aim is to try to not overcomplicate things and we appreciate you entrusting us with your insurance needs over the last few years.
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JJ
Jonathan Jarvis
Feefo Verified
1 year ago
What Jonathan Jarvis said about HavenKJ Commercial – Worcester:
Excellent service
Haven Knox-Johnston Commercial
HavenKJ Commercial – Worcester
1 year ago
Thank you for reviewing our service. We appreciate your honesty and taking the time to provide feedback.
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GG
Graham Garrod
Feefo Verified
1 year ago
What Graham Garrod said about HavenKJ Commercial – Worcester:
Flexible prompt service
Haven Knox-Johnston Commercial
HavenKJ Commercial – Worcester
1 year ago
Thank you for your feedback - very much appreciated!
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DW
Deanna Wright
Feefo Verified
1 year ago
Haven Knox-Johnston Commercial
HavenKJ Commercial – Worcester
1 year ago
Thank you for giving us 5 stars!
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SR
Simon Rogers
Feefo Verified
Lymington
1 year ago
What Simon Rogers said about HavenKJ Commercial – Worcester:
Great service
Really positive and proactive support and nice to get great service
Haven Knox-Johnston Commercial
HavenKJ Commercial – Worcester
1 year ago
Thank you for choosing us for your marine insurance needs. We hope you have a successful next 12 months.
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Trusted Customer
Feefo Verified
1 year ago
Relatively painless process.
Easy to get our club insurance sorted. First time as secretary so I hadn't really a clue what we needed. Good communication from HKJ and talked through our otions. As a bonus it was cheaper than last...
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Haven Knox-Johnston Commercial
HavenKJ Commercial – Worcester
1 year ago
Thank you for your lovely review. We appreciate that being tasked with sorting insurance can sometimes be quite daunting, so it is wonderful to hear that we ticked a few boxes with regards to service and price.
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Trusted Customer
Feefo Verified
1 year ago
Dear Madam/Sirs, …Thank you for asking but I’m not the person walking around recommend things - Sorry!
All went very well with my renewal - keep-up the good work.
Many thanks
Haven Knox-Johnston Commercial
HavenKJ Commercial – Worcester
1 year ago
Thank you for your review. We're pleased to hear that the process ran smoothly and we thank you for renewing with us again.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.