How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Harris & Jones Reviews

https://harris-jones.myshopify.com

Rated

Exceptional

Service

4.7

Product

4.6

ratings over the past year

Displaying all 941 reviews

Camilla

Salisbury

10 months ago

Date of purchase: 09/07/2024

Product reviews

Savas Panayi

Liverpool

10 months ago

Date of purchase: 14/07/2024

What Savas Panayi said about Harris & Jones:

Not faux leather

I have put average because I never got what I ordered

Product reviews

Trusted Customer

11 months ago

Date of purchase: 03/07/2024

Product reviews

Jess Johnson

Bradford

11 months ago

Date of purchase: 03/07/2024

What Jess Johnson said about Harris & Jones:

Beautiful handcrafted album

Brilliant customer service. A member of the team spoke to me over the phone to let me know a colour was out of stock, they found a suitable colourway as an alternative and the design that came was so...

Read all

Product reviews

Zay

11 months ago

Date of purchase: 08/07/2024

Product reviews

nataliec

11 months ago

Date of purchase: 05/07/2024

What nataliec said about Harris & Jones:

Excellent customer service!!

Product reviews

Trusted Customer

11 months ago

Date of purchase: 23/06/2024

Beautiful product, first rate customer service

Excellent. I received an immediate and reassuring email as soon as I told them, plus a photo, that the file had arrived damaged.

Product reviews

Susan Cope

11 months ago

Date of purchase: 23/06/2024

Product reviews

Kate Graham

Coleraine

11 months ago

Date of purchase: 24/06/2024

What Kate Graham said about Harris & Jones:

Lovely company to deal with.

The ordering process was very straightforward and easy to follow. Communication, tracking and delivery were helpful and efficient.

Product reviews

john dennett

11 months ago

Date of purchase: 24/06/2024

Product reviews

Not received a review invite?

About Harris & Jones

With our unique product configurator, you can build your own bespoke product, exactly as you like it. It’s a fast, simple and affordable way to add a special touch to any occasion or room.

Read all

01908 587858

1 Rook Tree Farm, Hulcote, Bedfordshire, MK17 8BW, United Kingdom

View all media (12)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Harris & Jones Reviews

Patterned Box FileMore reviews of this product (13)View product websiteWell made and great patterns

Faux Leather Ring BindersMore reviews of this product (21)View product websiteI received my ring binder which was meant to be faux leather but it is hard plastic not what I was expecting for £98 for 2.

Glass-Clear Pockets / WalletsMore reviews of this product (6)View product website

A5 DividersMore reviews of this product (2)View product website

Faux Leather Lever Arch FilesMore reviews of this product (36)View product websiteThese are not the quality that I was previously used to. The faux leather is not a patch on what the Croc finish used to be and the spine edges used to be finished in fabric, which made for better...Read all

Faux Leather Ring BindersMore reviews of this product (21)View product websiteThese are not the quality that I was previously used to. The faux leather is not a patch on what the Croc finish used to be and the spine edges used to be finished in fabric, which made for better...Read all

Photo Mounting SquaresMore reviews of this product (6)View product websiteThese do the job well.

Photo CornersMore reviews of this product (26)View product websiteA lovely extra touch to personalise the album.

Traditional Designer Photo AlbumMore reviews of this product (45)View product websiteI would highly recommend this company for beautiful, bespoke designed photo albums. We have used ours for a family photo album. It was the only one I could find online that had the amount of pages...Read all

Fabric ClipboardsMore reviews of this product (2)View product websiteAbsolutely beautiful handmade fabric clipboard! If you are willing to wait for the time to hand craft the item, this workshop is an absolute must!

Designer Magazine FilesMore reviews of this product (22)View product websiteThe magazine files are so well-made and the quality is superb! Love them so much and will definitely purchase again! The customer service is excellent too!!

Essential Box FileMore reviews of this product (6)View product websiteFirst rate customer service. The first box file arrived broken but it was immediately replaced and arrived looking as beautiful as I had hoped. Strongly recommend this company and its products.

Designer Ring BindersMore reviews of this product (12)View product websiteAbsolutely beautiful!

Designer Keepsake BoxMore reviews of this product (33)View product websiteI bought two deep keepsake boxes for my newly decorated office. They are definitely a luxury item and much more expensive than I would have ever considered previously. When I found this company the...Read all

Faux Leather Ring BindersMore reviews of this product (21)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?