Website was unaccessable to me for two days and no-one there answered my 'phone call for two days.
Trusted Customer
12 years ago
Also I've recently found out that they charge a lot more than some of their competitors such as Cavendish, Charles Stanley etc...
Hargreaves Lansdown
Hargreaves Lansdown
12 years ago
I’m very sorry you experienced problems contacting us and using our website. I can only reassure you this is a very rare occurrence. It happened during the Royal Mail flotation where we saw unprecedented demand.
With regard to charges, we believe what we offer is extremely competitive. As part of the service, you get to access extensive expert investment research (we continually monitor and review over 400 funds), regular newsletters, HLTV, an iPhone and Android application, an expert helpdesk and much more. Once again let me apologise for the problems you have had. We will also contact you personally.
Jack Williams – SIPP Account Manager
They provide an excellent service. In addition, I like the fact that they are a UK based company paying corporate tax for fairness. I am happy to work with companies like them.
The online availability to monitor my SIPP is very helpful to re-assure it remains on track, and the integrated online dealing service is excellent in enabling me to adjust it to other investments. ...
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Hargreaves Lansdown
Hargreaves Lansdown
12 years ago
Thank you for your feedback. You are able to view a detailed transaction history of the account, which will show each trade in date order. You can also view a consolidated set of trades, broken down by investment – to more easily see how you have added to a holding over time. We will contact you directly to talk you through how to bring this up online. Ben Tivadar – Pensions Helpdesk Manager.
We’re the UK’s number 1 investment platform for private investors. For over 35 years we've helped investors save time, tax and money on their investments. Today we're trusted with more than £86 billion by 1,015,000 clients.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We’re the UK’s number 1 investment platform for private investors. For over 35 years we've helped investors save time, tax and money on their investments. Today we're trusted with more than £86 billion by 1,015,000 clients.